WARNING - Springboard now Maximiles

misssarahleigh

I've had an email saying that Springboard is now joining Maximiles.

If you click the link in the survey it shows how many maximiles you will get into your account, however be very careful.

My points show 4950 however I have £24.75 (Ironic)

It's 6300 points to claim a £25 voucher with Maximiles so they have effectively taken £5 (or a fifth) of my balance.

I've emailed to say I don't feel this is acceptable and I would like my balance paid via paypal. Not sure if it will work, however wanted to let others know as I don't find it very fair. They will clearly know the points conversion is substantially lower.

Savrona

I earned I think it was 16.50 with Springboard which turned out to be 13700 maximiles, however when I used the link to transfer, never went through so have lost them.

asajj

There is a thread about this - couple of people expressed the same issues! Hope it will get sorted

https://forums.moneysavingexpert.com/discussion/5023205

cassteve

I am getting sick of trying to get my money out of MAXMILES as they do not answer my emails do my next step is to phone them until I go blue in the face. I have sent numerous emails to no avail so bearing in mind my phone has an unlimited call contract I can spend all day and guess what I'm going to do? Springboard should have paid us all off or given us an option before we were dumped on these shysters.