Refusing to accept payment

5 Posts
Hi, Can a debt collection company legally refuse my offer of payment in full. It's my wife's debt of 1300 I want pay it in full with a credit card but they have refused to accept payment from her? Any Advice much appreciated many thanks
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That's just passing the debt to another company, and they are not allowed to do this.
You have to pay by debt card, or cash/ cheque, then the debt is settled.
More than a third of IVA`s fail....fact.
Could A Debt Relief Order help you ?
Never pay a fee for a Debt Management Plan.
For free non-judgemental debt advice, contact either : Stepchange, National Debtline, or CitizensAdviceBureaux.
But is there any legal reason or actual law that entitles them to refuse an offer to pay in full. I am a third party willing to pay the debt in full the method of payment I use surely should not matter.
They may be a "loophole"
Please never ring a DCA, always do everything in writing.
if the debt is disputed, then why would you want to pay it ?
Sending them the provit letter would be a lot better way to proceed.
They have to prove a debt is owed, not the other way round.
If you have a genuine dispute, follow it through, all the way to the FOS.
More than a third of IVA`s fail....fact.
Could A Debt Relief Order help you ?
Never pay a fee for a Debt Management Plan.
For free non-judgemental debt advice, contact either : Stepchange, National Debtline, or CitizensAdviceBureaux.
the only method they arent allowed to refuse is cash, they are within their rights to refuse all other forms of payment
This is where the often misused term 'legal tender' comes in to play. Legal tender refers to means of payment recognised by law that a creditor cannot refuse as payment of a debt. You are correct that cash is the only form of legal tender, however certain coins can only be used up to a certain total value. For example copper coins are only legal tender up to a total of 20p. A creditor could refuse payment of a debt of 21p if the payment was presented in 1p coins but cannot refuse payment of a 20p debt in 1p coins.
http://www.royalmint.com/aboutus/policies-and-guidelines/legal-tender-guidelines
Legal tender only applies in the settlement of existing debt. There is a common misconception that if you offer a retailer legal tender at point of purchase that they cannot refuse it. This is incorrect. In this situation the method of payment is to be agreed between the retailer and customer. The retailer is free to decline any method of payment.
So you've payed a debt she may not even of owed, oh dear 😁
More than a third of IVA`s fail....fact.
Could A Debt Relief Order help you ?
Never pay a fee for a Debt Management Plan.
For free non-judgemental debt advice, contact either : Stepchange, National Debtline, or CitizensAdviceBureaux.