please help.

gems96

Hi. I wonder if someone can help me . I'm on a DMP (Debt Management Plan) with Clear Start Money Management. all my creditors are being paid including moorcroft group. However Moorcroft have some how got hold of my mobile phone number. I have never ever given my number out to the likes of moorcroft. The only people who have my mobile number is my friends and family. I'm at my wits ends to know what to do. Can someone help me with this The called me yesterday and again today. I have a call blocker on my mobile but some how they are still calling me. please can give me advice on this matter. thanks

sourcrates

Hi,
Simply write and tell them to make contact In writing only.

And if your with a fee charging DMP company, ditch them as well, the money you pay them could be going towards your debt, you do not have to pay for this service, debt charities such as stepchange do it for free.
A limited company can, and do, go bust, taking all your money with them.

gems96

sourcrates wrote: »

Hi,
Simply write and tell them to make contact In writing only.

And if your with a fee charging DMP company, ditch them as well, the money you pay them could be going towards your debt, you do not have to pay for this service, debt charities such as stepchange do it for free.
A limited company can, and do, go bust, taking all your money with them.

The company who am with don't charge a fee. As for moorcoft should I email them to tell them that I want they to stop calling my mobile phone as I never ever gave them permission to contact me on my mobile phone. As I said the only people who have my mobile number is my friends and family. Or should I tell them this in writing ????????.

sourcrates

gems96 wrote: »

The company who am with don't charge a fee. As for moorcoft should I email them to tell them that I want they to stop calling my mobile phone as I never ever gave them permission to contact me on my mobile phone. As I said the only people who have my mobile number is my friends and family. Or should I tell them this in writing ????????.

Best in writing, surely you can block there number on your mobile ? , I know I can on mine.
What phone is it ?

January2015

If you have an iPhone you can block the number.

I have also blocked No Caller ID numbers - if they don't want me to know who they are when calling me, I don't want to talk to them. Instructions below on how to block no caller ID numbers on iPhonesgo to settings

1. open "Do Not Disturb"
2. slide on "Manual"
3. tap on "Allow Calls From"
4. Select "All Contacts"

All calls from numbers not on your contacts list will now be blocked. You can however still see all numbers that attempted to call you as missed calls. Verify the numbers and if legit, add them to your contacts list to receive any future calls from them.


I can't take credit for this though - linky here to credit where I got this information. It does work