Sainsbury's switch DD is 8x predicted amount

gilly_dc

Has anyone been sent the Direct Debit request from Sainsbury's big switch and had a much larger amount than they should have?

My personal projection from Sainsbury's sent on 03/02 had
£350 p.a for electricity
£105 p.a for gas
(2 bed new build flat, so low user)

This amount divided by 12 should equal a DD of £37

I've received a DD request on 24/02 stating that they worked out my usage and divided by 12 and came up with the following per month:

£30 for electricity
£76! for gas

So they want to charge me 8x the predicted gas usage a month. Considering I was paying £50 a month before I switched, £105 a month is not a saving.

I've tried calling them but 3 amounts of 20 mins hold times with no answer means I gave up.

Has anyone else received amounts much larger than expected?

Bluebirdman_of_Alcathays

How long have you been at the property?

Without accurate consumption data setting a DD is entirely guess work. This Sainsbury's offshoot of BG appear to be very fiscally conservative (they ask most people for 3 figure deposits) so what you've said doesn't surprise me.

How is the property heated? If it's gas, £105 pa is unfeasibly low. Even if it is electricity, £350 is at the very lowest realms of possibility.

Ultimately you'll only pay for what you use, so if your DD is initially too high, you'll get it back.