NHS job interview - tests and questions

Mockingjays

Hello,

I have an interview later this week for clerical job in the NHS. The invitation says there will be IT, literacy and numeracy tests. Does anyone know what these will be like? I'm working in admin role but always finds these tests make me more nervous than the actual interview.

Also does anyone have any good suggestions as to why I want to leave my current job? I've been there 8 years so want to do something different. In response to why I want to leave I say I'm looking for a new challenge but don't know if this sounds weak. I've had 3 interviews now in the past 4 months and not been successful so want to give myself the best shot (although I do feel lucky to have been shortlisted at all on these occasions).

Any suggestions would be gratefully received

Sncjw

hi i recently had interviews for clerical roles and the literacy and numeracy tests were to complete a little booklet. I have never done an ict test despite it being stipulated.

regarding questions they may ask it will be:

why did you apply for the job
what the nhs is
what confidentiality is and how to keep it
how to deal with angry patients
how to solve a problem
what good service is


they may ask depending on past expereiences what your strentgh and weaknesses are
what the worst thing about your previous job.

when talking about solving problem and helping an angry patient i said that depending on your trust policy i would.... but i would refer to trust policy.

Sncjw

what is your current role. they may not ask why you want to leave. with mine they asked why i applied for the role. I said i have had experience in the nhs as a student nurse and also with my current customer service role i feel this would be a great role to combine these skills but also to learn new skills and enhance my career further.

Dizzy_Ditzy

The tests will depend on the role.

You could get an "intray" test, which is prioritising some stuff from a tray, a typing test or general tests. Nothing too difficult or job specific

Don't be worried that you've had interviews in the past that haven't worked out. The NHS generally tend to offer jobs to internal applicants first, so while you could have interviewed very well, you may have been pipped to the post by an internal candidate

Good luck

BrookesAndrew

What are your qualifications and experience if you don't mind me asking. I have applied for loads of NHS jobs and I never get anywhere with them.

Thanks,
Andrew

m33r4

Mockingjays wrote: »

Hello,

I have an interview later this week for clerical job in the NHS. ......

Is the role facing patients?
Is it Secretarial?
Is it booking appointments?
Is it answering patient/GP phone calls?

Sncjw

BrookesAndrew wrote: »

What are your qualifications and experience if you don't mind me asking. I have applied for loads of NHS jobs and I never get anywhere with them.

Thanks,
Andrew

Who is this directed to Andrew.

Also when it comes to any questions you have. Ask them about any scope for further training to move bands, how the reviews are conducted, if you need to wear a uniform as some roles do at some times and sometimes you don't.

Dizzy_Ditzy

BrookesAndrew wrote: »

What are your qualifications and experience if you don't mind me asking. I have applied for loads of NHS jobs and I never get anywhere with them.

Thanks,
Andrew

If this is a question for me, I've 7 years in a senior admin role, which included recruitment and interviewing.

If you'd like to pm me with any questions, I'd be happy to try and help

Mockingjays

Thanks to everyone for taking the time to reply, I really appreciate it.

In the end my interview was cancelled. They said it would be rescheduled but I've never heard anything. All very strange ...

Anyway, the job hunting continues .....

Dizzy_Ditzy

Mockingjays wrote: »

Thanks to everyone for taking the time to reply, I really appreciate it.

In the end my interview was cancelled. They said it would be rescheduled but I've never heard anything. All very strange ...

Anyway, the job hunting continues .....

Don't give up, the way things are in the NHS it's likely that funding for the post was pulled at the last minute

Good luck

[Deleted User]

Mockingjays wrote: »

Thanks to everyone for taking the time to reply, I really appreciate it.

In the end my interview was cancelled. They said it would be rescheduled but I've never heard anything. All very strange ...

Anyway, the job hunting continues .....

A blessing, least they didn't waste time further, I've been to couple of interviews all the way lately where there has been internal candidates and don't half wish there had been a cancellation, my luck at the mo is that I choose the wrong interviews to attend!
keep going:)