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Red Castle Recoveries

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Good Evening All :j

Just looking for a bit of help.

I have received a letter from Red Castle Recoveries stating a debt held with Quick Quid has been assigned to them.

Other than their address, phone number (I will not be calling them) and a pay website address - they do not have any email.
They mention Arvato Financial Solutions Ltd as well.

Any one had any dealings with them and if so; do you have an email address as I am in a debt management plan which Quick Quid knew about before passing it on.

Many thanks.

Mrs_Hutchins :)
One step at a time :)

Comments

  • sourcrates
    sourcrates Posts: 31,629 Ambassador
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    Good Evening All :j

    Just looking for a bit of help.

    I have received a letter from Red Castle Recoveries stating a debt held with Quick Quid has been assigned to them.

    Other than their address, phone number (I will not be calling them) and a pay website address - they do not have any email.
    They mention Arvato Financial Solutions Ltd as well.

    Any one had any dealings with them and if so; do you have an email address as I am in a debt management plan which Quick Quid knew about before passing it on.

    Many thanks.

    Mrs_Hutchins :)


    Hi,
    Red Castle Recoveries are part of the Gothia group of companies.

    They can be contacted using the details below, email address at bottom :


    Gothia Limited
    Ground Floor, Ridgeworth House
    Liverpool Gardens
    Worthing
    West Sussex
    BN11 1RS
    Tel: +44(0)844 248 0300
    Fax: +44(0)844 248 0301
    E-mail: enquiries@gothia.co.uk

    Debts are sold on, or assigned all the time, you just need to inform them your in a DMP, they will either say, you pay us now, or return it to QQ.
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
  • National_Debtline
    National_Debtline Posts: 7,998 Organisation Representative
    Tenth Anniversary 1,000 Posts Combo Breaker
    Hi Mrs_Hutchins


    As I understand it, Red Castle are part of a firm called Gothia and therefore the following email address can be used:


    [EMAIL="enquiries@gothia.co.uk"]enquiries@gothia.co.uk[/EMAIL]


    Arvato is another trading name of the same organisation.


    Dennis
    @natdebtline


    EDIT - sourcrates a bit quicker on the draw!
    We work as money advisers for National Debtline and have specific permission from MSE to post to try to help those in debt. Read more information on National Debtline in MSE's Debt Problems: What to do and where to get help guide. If you find you're struggling with debt and need further help try our online advice tool My Money Steps
  • Deep_In_Debt
    Deep_In_Debt Posts: 8,579 Forumite
    Part of the Furniture 1,000 Posts Photogenic Mortgage-free Glee!
    Just to let you know OP, I had a debt sold on to Red Castle years ago and they were actually quite easy to deal with and not too unpleasant.
    Debt 30k in 2008.:eek::o Cleared all my debt in 2013 and loving being debt free :)
    Mortgage free since 2014 :)
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