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Bank won't accept offer from Payplan

Hi

I've been with Payplan for 12 months and have paid £1800 on a debt of £30,000ish. One of my seven creditors didn't accept the offer and have put £1100 of bank charges and interest in that time. Is there anything I can do? The other six have frozen the interest and charges and the balance is going down (albeit slowly).

Comments

  • rayday2
    rayday2 Posts: 3,960 Forumite
    It took ages for Lloyds bank to accept mine. In the end I made a formal complaint in writing, listing how many letters I had sent tryign to communicate with them to accept payments, detailign all the payments I had sent and totallign all the charges. I pointed out that if it went to court the courts would frown on there actions as they are expoliting me benefiting from my financial difficulties.

    They sent me a case of wine and refunded me some of the intest and accepted paymetns for a year.
  • kubo
    kubo Posts: 4 Newbie
    Bumpy bump
  • Can I bump and ask which bank?
    Looking for solutions and hoping for a miracle!
  • kubo
    kubo Posts: 4 Newbie
    Hsbc......
  • kubo
    kubo Posts: 4 Newbie
    bump again
  • MrsTom
    MrsTom Posts: 114 Forumite
    HSBC wouldn't accept my offer either, in the end i came to an informal arrangement with them. (Only £5 more than what the orginal offer was. But only after they withdrew my debit card and my partners debit card (even though it was my debt). I am having problems now with Halifax who Payplan made an informal arrangement with, they have started charging me interest again. I have sent a new financial statement to them but they are still charging my interest - I feel a stroppy letter will be the only way as Phone calls don't seem to make a difference.

    Good luck with HSBC. - I know Payplan like to do all the negotiating but go directly to HSBC and see what they offer.
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