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Mortgage arrears

twizzle36
twizzle36 Posts: 9 Forumite
edited 6 February 2015 at 9:08PM in Mortgages & endowments
HAS ANYONE HAD ANY DEALINGS WITH 'FIELDCALL' ? IF SO COULD YOU PLEASE TELL ME WHAT YOU KNOW
We are one month behind with our mortgage with the woolwich/barclays. We had a phone call from 'fieldcall' telling us they were going to visit us and discuss our arrears. We are trying to get the money together to pay off the arrears. We have had letters from the woolwich, but nothing to say they were organising another company to visit us. My mother has been scammed recently, so i feel the need to be more cautious. We checked at our local barclays yesterday, they were not sure if the woolwich used this company.
Today we received a letter from fieldcall - barclays pre litigation. Saying they have been requested by barclays to contact us. The letter is not signed, it just has fieldcall ltd at the bottom of the letter.
I just think it is all a bit strange, especially when we have a debt managment programme which has been running for 2 years, through a christian char ity who have been brilliant. I would be really grateful if anyone on here could reassure me....thanks

Comments

  • amnblog
    amnblog Posts: 12,771 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    You should call the main Barclays mortgage service line as provided on your mortgage paperwork.

    Their interest is to help you resolve this problem.
    I am a Mortgage Broker

    You should note that this site doesn't check my status as a Mortgage Broker, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice.
  • Thanks for your advice. We are going to ring in the morning. Hopefully we will get some more advice, and feel a little less stressed
This discussion has been closed.
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