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Teachers pension terrible customer service

2

Comments

  • hyubh
    hyubh Posts: 3,780 Forumite
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    Flower4156 wrote: »
    Thanks for all your replies. Yes we know that we have to move on with the situation.

    I'm lost... does he think there has been maladministration causing him financial loss or not? If he does, raise a formal complaint; if on the other hand he just wants to whinge about abatement rules that have been in place for yonks, then indeed, moving on is exactly the thing to do.
    They are currently blaming LEA for it.

    Again, why is it TP's fault if the LEA gave them duff information? Frankly, if it was overtime or bonuses mistakenly being treated as pensionable, then the decision to correct the mistake would have very clear cut since the scheme rules are not obscure here.
  • jem16
    jem16 Posts: 19,768 Forumite
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    Flower4156 wrote: »
    Yes he rejoined TP after he started a new contract in October. They say now that from that time he will need to apply for short term annuity.

    The TPS is a Defined Benefit scheme - annuities don't enter into it. Have they explained what they mean by that?
    Yes the pension benefits were shown after he logged in on TP account, not calculators.

    Did your husband not check his benefit statement through that then?

    However in the end these figures come from the LEA and if they're wrong it's their responsibility as well as your husband's.
    As far as we know he never been classed as deferred member.

    Perhaps check?
    They confirmed in writing that his pension benefits will be paid from September 2014. So where are we with abatement now.

    Well basically if he's earned more than the reference salary, the pension would be stopped.

    https://www.teacherspensions.co.uk/members/the-scheme/planning-to-retire/what-if-i-want-to-return-to-work.aspx
  • We have already raised a formal complaint about maladministration of TP. No he is not trying to dodge any rules. Quite opposite- he is trying to follow the rules. The point is that due to their maladministration he is in the situation where he was not supposed to be as he planned his retirement in August 2015 after finishing his full time contract with an academy.
  • You are wrong about short term annuity as it is exists in TP
  • jem16
    jem16 Posts: 19,768 Forumite
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    Flower4156 wrote: »
    The point is that due to their maladministration he is in the situation where he was not supposed to be as he planned his retirement in August 2015 after finishing his full time contract with an academy.

    Ok out of interest sake;

    If your husband had retired in September 2014, it would have been discovered then that his service was less than he thought due to the LEA not giving the correct information.

    What difference would that have made to his decision to retire then or August 2015?
  • He would not need to be worried about abatement for a start.
  • jem16
    jem16 Posts: 19,768 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 3 February 2015 at 10:11PM
    Flower4156 wrote: »
    You are wrong about short term annuity as it is exists in TP

    Sorry - you are correct.

    However that confirms that he is being treated as a pensioner who has rejoined the scheme.

    This rather different to someone who has left teaching, then come back to teaching but has never applied for pension benefits.

    What is wrong with continuing to work and having his service now added on to this existing service and then applying for pension benefits once he has finished teaching? Is this going to work out less than having a pension backdated to September 2014 but which will quite possible be stopped due to abatement?
    Flower4156 wrote: »
    He would not need to be worried about abatement for a start.

    Try and forget abatement as it's clouding the issue.

    What option gives him most pension?
  • hyubh
    hyubh Posts: 3,780 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    jem16 wrote: »
    The TPS is a Defined Benefit scheme - annuities don't enter into it. Have they explained what they mean by that?

    'Short term annuities' in the TPS concern pensioners re-employed for a relatively short period of time; ineligible for another pension, the contributions paid (plus interest) get used to top up their existing pension instead.

    It would appear that the OP husband's original employment ended with redundancy and a premature (i.e., employer-led) retirement, but for some reason getting the pension actually paid was delayed (perhaps caused by his disputing the final pensionable pay figure used and refusing to draw his pension until that was sorted?). Now re-employed on a one-year contract, he has started paying TPS contributions again; at the same time he is also finally sorting out getting the pension paid that is due to him. In the case of his new employment, as it will only be for a year he won't meet the scheme's vesting period; however, he will instead be able to purchase a short term annuity to add to his main pension.
  • TP told him that he must to retire from September 2014 Ashe had a break after 31/08.
  • hyubh
    hyubh Posts: 3,780 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Flower4156 wrote: »
    He would not need to be worried about abatement for a start.

    Why do you think that? If he thought delaying drawing the pension would prevent abatement, he was trying to find a loophole that wasn't there.
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