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Justtheanswer surveys
sasenach
Posts: 104 Forumite
Hi,
Has anyone else had problems getting missing points for completed surveys added to their account?
I completed a survey in September last ear. The points weren't added straight away, but that's fair enough as the invitation said it could take up to 8 weeks for points to be added.
Points for this survey were added, but not the right amount- 25 points instead of 100. I wrote to Julia Davy just before Christmas and on 23/12 she wrote back saying she'd look into this. I haven't heard anything since: I sent a follow up last week, but I've had no reply. The points haven't been corrected either.
Am I unlucky, or this normal for this site?
Has anyone else had problems getting missing points for completed surveys added to their account?
I completed a survey in September last ear. The points weren't added straight away, but that's fair enough as the invitation said it could take up to 8 weeks for points to be added.
Points for this survey were added, but not the right amount- 25 points instead of 100. I wrote to Julia Davy just before Christmas and on 23/12 she wrote back saying she'd look into this. I haven't heard anything since: I sent a follow up last week, but I've had no reply. The points haven't been corrected either.
Am I unlucky, or this normal for this site?
0
Comments
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I never heard of this site or used, sorry.ally.0
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I've now had two surveys that I've never received credit for, not really 'normal' for me, but two is still more than I would like!This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com0
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