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Expansys - Can't get a refund without a printer?

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Comments

  • agrinnall
    agrinnall Posts: 23,344 Forumite
    10,000 Posts Combo Breaker
    I'm assuming there is some physical reason why you're unable to go to a library. So do you not know a single person who has a printer that you could email the form to, ask them to print and either bring it to you or post it? If that really is the case then PM me and I'll send you an email address of mine and I'll print it for you, although I can't guarantee it'll be done before Monday as I'm away for the weekend.
  • lammy82
    lammy82 Posts: 594 Forumite
    Part of the Furniture 500 Posts Name Dropper
    How about this:
    1. Open MS Paint
    2. Make a nice big canvas
    3. Choose the Pen tool and make the line width reasonably thick
    4. Sign your name nice and slowly and big
    5. If it looks rubbish, repeat previous steps until it looks reasonable.
    6. Complete the form they've sent you on the computer
    7. Copy and paste the signature onto the form and shrink it so it looks right
    8. Save the whole form as a PDF
    9. Email them the PDF
    10. Cross your fingers

    Ultimately it is reasonable for them to ask you to sign a document saying you've not received the goods in order to get a refund, and it's in your best interest to be helpful. It's quite unusual for someone to not have access to a printer - it's not far off saying you've not got access to a post box so you can't post the form back.
  • bod1467
    bod1467 Posts: 15,214 Forumite
    Beat me to it ... that's what I was going to suggest. (Or similarly anyway). :)
  • d123
    d123 Posts: 8,748 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    lammy82 wrote: »
    How about this:
    1. Open MS Paint
    2. Make a nice big canvas
    3. Choose the Pen tool and make the line width reasonably thick
    4. Sign your name nice and slowly and big
    5. If it looks rubbish, repeat previous steps until it looks reasonable.
    6. Complete the form they've sent you on the computer
    7. Copy and paste the signature onto the form and shrink it so it looks right
    8. Save the whole form as a PDF
    9. Email them the PDF
    10. Cross your fingers

    Ultimately it is reasonable for them to ask you to sign a document saying you've not received the goods in order to get a refund, and it's in your best interest to be helpful. It's quite unusual for someone to not have access to a printer - it's not far off saying you've not got access to a post box so you can't post the form back.

    Exactly.

    I've just done that, it took 2 minutes.

    Here's my signature, I'm Joe Bloggs ;)

    image.jpg
    ====
  • zaax
    zaax Posts: 1,914 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    or just do a charge back
    Do you want your money back, and a bit more, search for 'money claim online' - They don't like it up 'em Captain Mainwaring
  • Poppie68
    Poppie68 Posts: 4,881 Forumite
    Tenth Anniversary Combo Breaker
    lammy82 wrote: »
    How about this:
    1. Open MS Paint
    2. Make a nice big canvas
    3. Choose the Pen tool and make the line width reasonably thick
    4. Sign your name nice and slowly and big
    5. If it looks rubbish, repeat previous steps until it looks reasonable.
    6. Complete the form they've sent you on the computer
    7. Copy and paste the signature onto the form and shrink it so it looks right
    8. Save the whole form as a PDF
    9. Email them the PDF
    10. Cross your fingers

    Ultimately it is reasonable for them to ask you to sign a document saying you've not received the goods in order to get a refund, and it's in your best interest to be helpful. It's quite unusual for someone to not have access to a printer - it's not far off saying you've not got access to a post box so you can't post the form back.





    Well a :staradmin and :kisses: for lammy....I have never thought of that and I will find it very useful?...
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