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Refunds query

Hi,

I bought some shoes in the sale last week and they have broken already! I wouldn't usually hesitate to take them back to the shop and get a refund but I've already thrown the box they came in away. I still have my receipt though.

Does anyone know whether you need the packaging (in this case the shoe box) to get a refund.

Any advice will be greatly appreciated!

x

Comments

  • Optimist
    Optimist Posts: 4,557 Forumite
    Part of the Furniture
    Just take them as is. No box needed to return them.
    "The whole problem with the world is that fools and fanatics are always so certain of themselves, but wiser people so full of doubts."

    Bertrand Russell. British author, mathematician, & philosopher (1872 - 1970)
  • NV187
    NV187 Posts: 32 Forumite
    You won't need the box, just take them along with your receipt.
  • Thanks for that - have just taken them back and have successfully got my money back!
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