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Help Please

Hi all


In October I won a prize of 6 months supply of Hairy Dieters Sauces from good to know but I have not received the prize. I have contacted the people on the email but have not had any luck. I did receive one email back 17th December saying someone was looking into it but nothing since even though I have followed it up saying have you had any luck


Would you just right it off or try and persue this ? Not sure where to complain too either


Thank you
Sarah xx
:j First prizes back into comping after a break - romantic break to 2 to Venice/ Paris or Rome with romantic trip and a 42 inch TV and blu Ray amazing !

Thank you all so much and good luck guys and girls xxxxxx

Comments

  • snakepilsen
    snakepilsen Posts: 2,757 Forumite
    Main switchboard:
    020 3148 5000
  • sarah182xxx
    sarah182xxx Posts: 1,228 Forumite
    First Post Combo Breaker First Anniversary I won, I won, I won!
    thank you xx
    :j First prizes back into comping after a break - romantic break to 2 to Venice/ Paris or Rome with romantic trip and a 42 inch TV and blu Ray amazing !

    Thank you all so much and good luck guys and girls xxxxxx
  • email them again but also send the email to: complaints@theipm.org.uk (the email will come back as unavailable as it is no longer in use - but the company doesn't know that)

    Mention in the email FAO The IPM
    this will then get a response from the company

    I did this yesterday for a prize still owed me from October (after mailing several times and getting nowhere) and surprise surprise I received a phone call today to tell me they have sent out the prize today with an added bonus for the waiting and I will receive it tomorrow.
    Yes, I know there is no "R" in the word dream in my username - it was setup in memory of my grandson :A
  • CheCazzo
    CheCazzo Posts: 559 Forumite
    I had similar with Good to Know over a bloody Masterchef hamper - on and on and on - e mails back and forth. It was just ridiculous. It eventually did arrive very different to the comp details and with a couple of the contents well out of date. I'd lost the will to go on by then. Good luck to you getting your prize!:D
  • hazyjo
    hazyjo Posts: 15,474 Forumite
    First Anniversary Name Dropper First Post Photogenic
    Go public... Mention it on twitter (especially) and Facebook. Twitter always seems to get a response!


    Jx
    2024 wins: *must start comping again!*
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