EXPIRED £10 Debenhams ecard for £5 MightyDeals

POPPYOSCAR

POPPYOSCAR wrote: »

Could you as rep please tell us why some people are having their deal cancelled when they have only one account and have only applied for the one deal?

Still awaiting an answer please?

MightyDeals_representative

Hi there,

That is because this voucher is valid for one purchase per customer.

Thank you

MD

POPPYOSCAR

MightyDeals_representative wrote: »

Hi there,

That is because this voucher is valid for one purchase per customer.

Thank you

MD

This does not answer my question at all.


I have already said that only one voucher was applied for and only one account held.


Money was taken, confirmation email sent, verification code input then no voucher sent.


Deal then gone from account.


Sorry Mightydeals but you do not come across as a reputable company when you do this and then do not give a suitable answer.

POPPYOSCAR

POPPYOSCAR wrote: »

This does not answer my question at all.


I have already said that only one voucher was applied for and only one account held.


Money was taken, confirmation email sent, verification code input then no voucher sent.


Deal then gone from account


Sorry Mightydeals but you do not come across as a reputable company when you do this and then do not give a suitable answer.

Mightydeals are you going to respond please?

Looby123

as no one from Mightydeals seems to reply to emails, I'm hoping I get a reply on here..... i've 'successfully' redeemed my voucher.... money was taken on 20th with no problems...decided tonight to redeem the vouchers so I could make an online purchase now....

I've recieved the emai saying 'your debenhams egiftcard...follow the activation steps....' firstly...there is no link to click on as stated in your email...and secondly, nothing happens when you click on 'activate voucher' button!

what a pile of **** Mightydeals. Sort it out as I want to use my vouchers...not wait for weeks while you keep my money then decide you cant fulfil the deal and refund me.

vicky6792

I'm having the exact same problem looby123

POPPYOSCAR

You will probably get the same generic response.


"because only one voucher per customer" which is rubbish.

SweetnSavvy

I had my husbands deal cancelled but still haven't received the refund even though the cancellation email said that a refund would be made within 7 days. Three weeks later I emailed them and am still waiting for reply.


I paid through Paypal so if no reply by end of the week I will go through them for refund.

MightyDeals_representative

Hi there POPPYOSCAR

Thank you for your post. I am sorry to see we did not manage to answer your question. If you could send me your email address so I can locate your account and complaint then I can personally look into this for you.

I do sincerely apologise for the inconvenience caused.

Hi SweetnSavvy If you could send me your voucher code or email address that would be great - then I can look into this issue.

My email address is customer.feedback@mightydeals.co.uk.

Many thanks in advance.

MD

POPPYOSCAR

MightyDeals_representative wrote: »

Hi there POPPYOSCAR

Thank you for your post. I am sorry to see we did not manage to answer your question. If you could send me your email address so I can locate your account and complaint then I can personally look into this for you.

I do sincerely apologise for the inconvenience caused.

Hi SweetnSavvy If you could send me your voucher code or email address that would be great - then I can look into this issue.

My email address is [EMAIL="customer.feedback@mightydeals.co.uk"]customer.feedback@mightydeals.co.uk[/EMAIL].

Many thanks in advance.

MD

Do you think it acceptable to take over a month to reply?


I am not going to bother contacting you as I have no faith in your company now and it really is not worth the amount of effort anymore,