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full and final settlement amount

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Comments

  • kezzygirl
    kezzygirl Posts: 996 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    Hello again :)
    I received the letter on 16/4 after calling them and asking for it. It states:

    'Further to your payment, I write to confirm that subject to clearance of cheques, your account is now marked as paid in full, on our files. As previously advised, if you have paid your account by way of a reduced settlement and it is recorded on your credit file, this will be updated as partially settled with a zero balance outstanding and not as settled or satisfied'

    Is this acceptable for them or no one else to chase us for the remainder?

    thanks for all of your advice so far :)
  • sourcrates
    sourcrates Posts: 31,944 Ambassador
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    kezzygirl wrote: »
    Hello again :)
    I received the letter on 16/4 after calling them and asking for it. It states:

    'Further to your payment, I write to confirm that subject to clearance of cheques, your account is now marked as paid in full, on our files. As previously advised, if you have paid your account by way of a reduced settlement and it is recorded on your credit file, this will be updated as partially settled with a zero balance outstanding and not as settled or satisfied'

    Is this acceptable for them or no one else to chase us for the remainder?

    thanks for all of your advice so far :)

    Yes that's the normal procedure, you should be ok !!
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
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