Calls from a premium number (scam)

snowwhyte

I've had two calls from a premium number recently (09041619999) . The first time i answered the phone to hear an automated message saying something about a claim line. I hung up immediately but i should have checked the number before answering. I got another call this morning which i didn't answer. i researched the number and apparently they claim to be associated with This Morning. I only use my home number for the ITV comps so have they sold everyone's details to scammers? I know they don't use premium numbers for win notifications.

jmilli2

Try the customer care email or number:


09041619999

Customer care number: 0344 881 4150
Customer care email: itvihelp@itv.com
Search result provided by: Interactive Telephony Limited
Service connected on: 09 December 2011
Service terminated on: This service is still operating
Name of service: ITV Prize Draw
Type of service: Competition - non-scratchcard
Service description: The number offers a prize draw entry line. This is promoted through ITV and you use it with your telephone or mobile phone.
How much does this service cost? No more than £1.54 per call from BT landlines. Other networks may be higher and from mobiles considerably more.
If you would like to find out more about this service or have a question about it then you should contact Interactive Telephony Limited
The London Television Centre
Upper Ground
London
SE1 9LT

mjm3346

snowwhyte wrote: »

I've had two calls from a premium number recently (09041619999) . The first time i answered the phone to hear an automated message saying something about a claim line. I hung up immediately but i should have checked the number before answering. I got another call this morning which i didn't answer. i researched the number and apparently they claim to be associated with This Morning. I only use my home number for the ITV comps so have they sold everyone's details to scammers? I know they don't use premium numbers for win notifications.

It doesn't cost anything to answer the phone for you to find out what the call is about.

snowwhyte

There are a few people on the 'whocallsme' site who claim that they were charged for answering an automated call from this number. Until the phone bill arrives i'm not sure if i've been charged.

monsieur_epargnant

Also consider registering annually at TPS to be added to a direct marketing 'do not call' list.
http://www.tpsonline.org.uk

hamsterfan1

monsieur_epargnant wrote: »

Also consider registering annually at TPS to be added to a direct marketing 'do not call' list.
http://www.tpsonline.org.uk

As an aside - we have had a rather apologetic letter from a company that used to spam us despite being told by us not to contact us on numerous occasions - they have to carry out an internal investigation & report back to both ourselves & TPS & they mention that magic word compensation - so report these calls