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Remortgage Refusal

Hi to the rest of us Minions,
I have recently been turned down for a remortgage on the grounds that the company does not like the way i use my account ie using my overdraft! (so why offer them) I have always used my overdraft in and out for 20 years. initialy I was told it was my credit file but having been checking these for years I know this was untrue (unless there is hidden info we can't see?) and then the reason changed to not liking the use of account. So when I said I would like to appeal their decision, I was told I could not! Note; they are on your side.......unless they don't like you! so my questions are as follows, is not liking the way you run your account a good enough reason to refuse and can I appeal, also is this fair ? they also did 2 credit searches in the space of 2 months but they only had permission for 1, this lowered my credit rating! :mad: is this fair and allowed? thanks for any advice!

Comments

  • R_P_W
    R_P_W Posts: 1,527 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    They don't need to give you a reason and they are under no obligation to lend to you.
  • Thrugelmir
    Thrugelmir Posts: 89,546 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    this lowered my credit rating! :mad: is this fair and allowed? thanks for any advice!

    No they haven't. Credit agencies don't lend money. Lenders use datasets supplied by the Credit Agencies to arrive at their own decisions. CRA's scores are totally meaningless.
  • thanks for that, I know about the CRA's and how lenders use them it just seems the lender (unamed high st etc) has not been fair. i thought they had a code? my CR file is ok so I can not understand the reason?
  • Did they say why exactly they turned you down? Are they saying because you use your overdraft so much it is unaffordable? Were you trying to remortgage with the same people you use now or another bank?

    It might be worth going to a whole market broker to see if they can help. If you haven't remortgaged since mmr came in, it might be worth reading up on the afordability criteria and seeing what your outgoings are like.
    MFW OP's 2017 #101 £829.32/£5000
    MFiT-T4 - #46 £0/£45k to reduce mortgage total
    04/16 Mortgage start £153,892.45
    MFW 2015 #63 £4229.71/£3000 - old Mortgage
  • chanz4
    chanz4 Posts: 11,057 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Xmas Saver!
    Over draft use on your credit file isn't good, this alone can be a decline if used often
    Don't put your trust into an Experian score - it is not a number any bank will ever use & it is generally a waste of money to purchase it. They are also selling you insurance you dont need.
  • lee111s
    lee111s Posts: 2,987 Forumite
    Eighth Anniversary 1,000 Posts Combo Breaker
    thanks for that, I know about the CRA's and how lenders use them it just seems the lender (unamed high st etc) has not been fair. i thought they had a code? my CR file is ok so I can not understand the reason?

    They don't have to be what you deem as fair. It's their money so they can lend to whoever they wish. They do have a code, but one of their lending criteria is obviously that they don't like overdraft usage.
  • Thrugelmir
    Thrugelmir Posts: 89,546 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    thanks for that, I know about the CRA's and how lenders use them it just seems the lender (unamed high st etc) has not been fair.

    Overdraft usage suggests that your finances are weak. Any unexpected event could easily put you in financial distress. In the current climate lenders are required to act both responsibility and consider affordability. Fairness doesn't come into the equation.
  • MLSY
    MLSY Posts: 53 Forumite
    Hi Rattrap

    There are plenty of lenders out there

    Depending on the loan to value you require I am sure if this is the only reason there will be another lender that will look at your circumstances in a more favourable light
    I am a Mortgage Adviser

    You should note that this site doesn't check my status as a Mortgage Adviser, feel free to check our website for our registered number. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice.
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