Disappointment with gym facilities

matthewlinney90

I have a membership at a Virgin Active gym which I joined because I particularly liked some of the equipment they had in the centre.

In the last month they've been doing renovations and have taken a lot of this out so now it is much less accessible in a busy gym.

I find myself less motivated to go to the gym (unusual for January of all times!!) And feel I am paying for a service which isn't being provided anymore.

Do I have grounds for early cancellation of a 6 month contract of which I'm 3 and a bit into??

Thanks.

stephen77

have they got the joining terms and conditions online?

browneyedbazzi

Have you brought your concerns to their attention and given them an opportunity to rectify the situation? That should be your first action - they may be able to sort the problem out or offer you a discount for the period of works or give you the option to cancel.