Advice required please!

smackdowngunny

Hi all,

I started entering this competition https://forums.moneysavingexpert.com/discussion/5042327 a few weeks ago (Boxing Day games) and in the second week I got 2 scores exactly right and one result one goal off (the correct result but not score). They were giving away 14 pairs of tickets so I looked through all of the entries and no-one got all 3 games exactly right and 8 of us got 2 exact and 1 correct score. According to the T&C I am a winner. Also according to the T&C they would contact me on the same day. I have had no contact whatsoever. I have tweeted 4/5 times, I have tried sending a DM and I have even tweeted to Carlsberg but I haven't heard a peep. What would you do if you were in my shoes? I am gutted as I was looking forward to taking my son to see the Gooners!

Thanks for reading!

snakepilsen

Are you a Carlsberg fan card holder ?

smackdowngunny

No, is that in the terms and conditions?

sax11

yes - term 1

This promotion is open to all Carlsberg fan card holders aged 18 or over and resident in the United Kingdom, excluding employees, and their immediate families, of Carlsberg UK Limited, their associated companies, agents, agencies and anyone else professionally connected with this promotion.

smackdowngunny

HAHA! What a fool!

snakepilsen

smackdowngunny wrote: »

HAHA! What a fool!

Don't mention it.

jmilli2

sax11 wrote: »

yes - term 1

This promotion is open to all Carlsberg fan card holders aged 18 or over and resident in the United Kingdom, excluding employees, and their immediate families, of Carlsberg UK Limited, their associated companies, agents, agencies and anyone else professionally connected with this promotion.

That's for a different competition. The terms for the one entered are further down:

Carlsberg Fan Squad Predicts Twitter Ticket Giveaway Long Form Terms and Conditions

Who Can Enter?
1. This promotion is open to all persons aged 18 or over and resident in the United Kingdom excluding employees, and their immediate families, of Carlsberg UK Limited (the Promoter), their associated companies, agents, agencies and anyone else professionally connected with this promotion.
2. The Promoter reserves the right to verify the eligibility of entrants. The Promoter may require such information as it considers reasonably necessary for this purpose and a prize may be withheld unless and until the Promoter is satisfied with the verification.
3. No purchase necessary.
4. To enter:
a. you will require internet access;
b. you will require a personal, valid and current Twitter account;
c. you must follow @CarlsbergFooty

If you do not have a Twitter account you will need to create one in order to participate – you will require an active email address in order to do this. See https://support.twitter.com for more details. Entries made will be subject to Twitter’s terms of use.

When To Enter
5. The competition will run each week between 13th August 2014 and 24th May 2015 (Promotion Period).
6. Entries to each week’s competition can be made following the first Carlsberg tweet requesting Barclays Premier League score predictions for three matches being played on the Saturday of that week (Selected Matches). This tweet will be sent at some point on the Tuesday of the relevant week, except for the first week of the promotion, when the tweet shall be sent on Wednesday 13th August 2014. The Promoter will also tweet details of the number of pairs of tickets available to be won that week.
7. Entry to each week’s competition closes at 10am on the Saturday of that week (Closing Date).
8. Each prize draw will take place on the Monday following the relevant Closing Date, with the first prize draw on 18th August 2014.

How To Enter
9. To enter one of the weekly competitions, you must predict the scores of the relevant Selected Matches. You must tweet those predictions in a single tweet. The Tweet must include:
a. the handle @CarlsbergFooty;
b. your score predictions in the following format:
HUL 2 V 6 SWA
MUN 1 V 4 WBA
NEW 3 V 3 SUN; and
c. the campaign Hashtag #FanSquadPredicts.

Example of a complete, valid tweet:

@CarlsbergFooty Here is what I think!
HUL 2 V 6 SWA
MUN 1 V 4 WBA
NEW 3 V 3 SUN
#FanSquadPredicts

When referring to team names when submitting your predictions the following team names and structures will be accepted as valid entries:

Arsenal
ARS
Aston Villa
AVL
Burnley
BUR
Chelsea
CHE
Crystal Palace
CRY
Everton
EVE
Hull City
HUL
Leicester City
LEI
Liverpool
LIV
Manchester City
MCI
Manchester United
MUN
Newcastle United
NEW
Queen’s Park Rangers
QPR
Southampton
SOU
Tottenham Hotspur
TOT
Stoke City
STK
Sunderland
SUN
Swansea City
SWA
West Bromwich Albion
WBA
West Ham United
WHU

Any other variations can only be accepted at the Promoter’s discretion.
10. Only one entry per person per week. If any multiple entries are made in any week, only the most recent eligible tweet will be accepted as an entry. Anyone trying to circumvent this rule by using alternative details will be disqualified from this promotion. Bulk entries made from trade, consumer groups or third parties will not be accepted. If it becomes apparent that an entrant is using a computer(s) to circumvent this condition by, for example, the use of ‘script’, ‘brute force’ or any other automated means, that person’s entries will be disqualified and any prize award will be void. If any entrant creates numerous Twitter accounts in order to enter the Promotion more than once, they will be disqualified.
11. Entrants who do not give correct details or those who make an entry on someone else’s behalf will be disqualified, at the Promoter’s discretion.
12. Numerous factors outside of the control of the Promoter may interfere with the operation of Twitter. The Promoter does not, therefore, guarantee continuous, uninterrupted or secure access to Twitter.
13. Incomplete, illegible, misdirected or late entries will not be accepted. Proof of sending will not be accepted as proof of delivery. The Promoter takes no responsibility for entries delayed, incomplete or lost due to technical reasons or otherwise.
14. The Promoter monitors entrant’s responses to this promotion and any responses which are, or could be regarded, as being disrespectful towards other members of the Twitter community or which contain anything which is likely to, or could, cause offence or distress will be removed from the promotion. As someone who retweets @CarlsbergFooty your use of Twitter is subject to the terms and conditions located here: https://twitter.com/tos. Compliance will be judged on the context, medium, audience, and prevailing standards. The Promoter reserves the right to reject any answers/entries in breach of this term with immediate effect, at its sole discretion.
15. The instructions provided at the point of entry form part of the terms and conditions of this promotion. In the event of a conflict, these terms and conditions take precedence.
16. Entries not complying with these terms and conditions will be invalid.

Prizes
17. Each week, there are pairs of tickets to Barclays Premier League matches selected by the Promoter to be won, such matches taking place over the weekend following the relevant Closing Date (Tickets). The number of pairs of tickets to be won each week will be detailed in the tweet referred to in paragraph 6.
18. The winners of the Tickets will be drawn at random (under the supervision of an independent adjudicator) from all Eligible Entries. For these purposes, the Eligible Entries will be:
a. all entrants who correctly predicted the exact scores of all three of the relevant Selected Matches where the number of such entrants is greater than the number of Tickets;
b. if paragraph 18 (a) does not apply, entries will be given a number of points based on their predictions of the scores of the relevant Selected Matches and the Eligible Entries will be all entrants who scored the highest number of points based on the following scoring system where the number of such entrants is greater than the number of Tickets:
i. exact score of each relevant Selected Match = 4 points
ii. correct match outcome of the relevant Selected Match = 1 point

By way of example:

If somebody tweets:
@CarlsbergFooty Here is what I think!
HUL 2 V 6 SWA
MUN 1 V 4 WBA
NEW 3 V 3 SUN
#FanSquadPredicts

And the final scores were in fact:
HUL 2 V 6 SWA 4 points (correct exact score)
MUN 0 V 3 WBA 1 point (correct match outcome)
NEW 3 V 2 SUN 0 points (neither correct exact score nor correct match outcome)

Then this entry would receive 5 points. If 5 points was the highest number of points awarded to entries, then this entry would be an Eligible Entry; or
c. in the unlikely event of all entries scoring 0 points in accordance with paragraph 20 (b), then all valid entries will be included into the draw.
19. Winners will be contacted on the day of the draw by Twitter Direct Message from @CarlsbergFooty using the details provided on entry. The winner will have 48 hours from first being contacted to confirm:
a. they wish to accept the prize;
b. the team they support; and
c. the address to which the Tickets should be sent.
Failure to do this will result in the prize being forfeited and the Promoter may, at its absolute discretion, award the prize to a reserve selected in the same way as the original winner.
20. Winners will only be offered Tickets to home or neutral matches. Winners’ preferences will be taken into account by the Promoter when allocating the Tickets, but are not guaranteed. If a winner chooses to decline Tickets, this will result in the prize being forfeited and the Promoter may, at its absolute discretion, award the prize to a reserve selected in the same way as the original winner.
21. The Tickets will be dispatched by registered post within 24 hours of confirmation of the winners’ details being confirmed to the Promoter.

Use of Tickets
22. The Tickets are to the match detailed on the Tickets only. It is the winners’ responsibility to be available on the date of the Tickets.
23. All Tickets are home end, and use of the Tickets is subject to the terms and conditions on the Tickets and the regulations in force at the applicable stadium. The Tickets may not be resold under any circumstances and remain the property of the applicable issuing Premier League Club.
24. The Promoter reserves the right to substitute an alternative prize of at least equal value in the event of unavailability or if circumstances make this necessary.
25. Any expenses incurred by any winner and their guest with regard to travel, and in the general use and/or enjoyment of the Tickets, are the sole responsibility of that winner and guest.
26. Each winner and their guest must be aged 18 or over.
27. Each prize is non-transferable and no cash or other alternative will be offered. The Promoter will not be responsible for any inability of a prizewinner to take up the specified prize.
28. If Tickets are obtained or used in breach of these terms and conditions or the applicable stadium’s terms of entry, they will be automatically void. The bearer will be refused entry and, if already in the stadium, will be ejected.
29. Except mobile phones used for personal and private use only, you may not bring into (or use within) the stadium any equipment that is capable of recording or transmitting any audio, visual or audio-visual material or any information or data in relation to a match or any aspect of it.
30. The Promoter and each Premier League Club reserves the right to eject from a stadium any person who fails to comply with the applicable terms and conditions of entry.
31. If the winner or guest is subject of a current Banning Order under the Football Spectators Act 1989 (as amended) they will be refused entry to all Premier League Club stadiums.
32. The Promoter accepts no responsibility for cancellation, curtailment or alteration of the match to which any of the Tickets relate, or transport to or from it, for any reason.

General
33. You may be asked to take part in promotional activities and to provide digital photographs of you for use on a promotional website or in the Promoter’s marketing material. It is a condition of entry that you agree to such use if you win, to sign any necessary promotional releases relating to your image rights, and to your name and county of residence being made publicly available if you win.
34. To obtain the name and county of each winner, please send a stamped SAE to Carlsberg Twitter Ticket Giveaway, TMSW, 16 Hatfields, London SE1 8DJ within three months of the end of the Promotional Period.
35. In the event of circumstances outside the reasonable control of the Promoter, or otherwise where fraud, abuse, and/or an error (human or computer) affects or could affect the proper operation of this promotion, and only where circumstances make this unavoidable, the Promoter reserves the right to cancel or amend the promotion or these terms and conditions, at any stage, but will always endeavour to minimise the effect to participants in order to avoid undue disappointment.
36. The Promoter may, in its sole discretion, disqualify entries deemed to be non-compliant with these terms and conditions. The Promoter’s decisions as to which entries are eligible to take part in this promotion, and as to any other aspect of this promotion, are final.
37. This promotion is in no way sponsored, endorsed or administered by, or associated with, Twitter and by entering this promotion you hereby release Twitter from any liability in respect of this promotion. You are providing your information to the Promoter and not to Twitter. The information you provide will only be used for the purposes of administering the promotion.
38. You must not re-tweet, forward or otherwise share the Promoter’s tweets, posts or messages with any of your followers who are under the legal drinking age in that intended recipient’s country of residence.
39. Entry into this promotion is deemed acceptance of these terms and conditions.
40. If any provision of these terms and conditions is held invalid by any law, rule, order or regulation of any government, or by the final determination of any court of a competent jurisdiction, such invalidity shall not affect the enforceability of any other provisions not held to be invalid.
41. This promotion and all issues arising out of it shall be governed in accordance with English law and are subject to the exclusive jurisdiction of the English and Welsh courts.

Promoter: Carlsberg UK Ltd., 140 Bridge Street, Northampton, NN1 1PZ.
Please drink responsibly. See http://www.drinkaware.co.uk/

smackdowngunny

I thought there wasn't anything in the T&C that prevented me from winning! I am no longer a fool!

On a serious note is there anything I can do?

snakepilsen

smackdowngunny wrote: »

I thought there wasn't anything in the T&C that prevented me from winning! I am no longer a fool!

On a serious note is there anything I can do?

Support your local team.

smackdowngunny

You do realise that my local team is Blackpool where the owner and chairman have a very low regard for the club other than for a cash cow? Anyway, you can't change your team at my age, no matter how few centre backs they have.

snakepilsen

smackdowngunny wrote: »

You do realise that my local team is Blackpool where the owner and chairman have a very low regard for the club other than for a cash cow?

And the Kroenke's don't ?