Working for the Jobcentre...

busy_mom_2

Working for DWP is thankless and getting worse. A work coach isnt there to get anyone a job. Their role is firstly help the claimant to help themselves to get a job by sign posting them to private organisations to get whatever help they need. Secondly they have to ensure you have done enough to be entitled to recieve a payment.
Previously advisers only dealt with one client group so could gain a good knowledge, now they have to deal with all benefits, all ages, anything and basically be expected to do whatever to get them off benefit by a certain date. So its impossible to know eveything and be expected to change immediately from dealing with someone claiming ESA as they are recieving treatment for cancer to the next one who has never worked, got no intention of ever working and doing nothing at all to get a job with everything in between. In between that know about WTC HB CT CB employment law and be a careers adviser.

Forgot the five year and counting pay freeze, sacked if you have more than 5 days sick per year, monthly apprasals and someone will always have to have a warning for poor performance at the end of a year regardless.

On the plus side, i have met some good friends, work with some good people and occasionally you do get some nice claimants and when someone who moves into employment and is genuinly very glad of any help it can be a good day after all.

p00hsticks

As per Matty Groves link, all Civil Service jobs are posted here
https://www.civilservicejobs.service.gov.uk/csr/index.cgi

but I believe there's been an almost total ban on external recruitment over the last couple of years due to the government cuts , so you're unlikely to find anything

mrxry

I agree with what people say, I have signed on quite a lot over the past 12 years since leaving home(mostly few months employed few months sign on sort of thing or when leaving college) I have met a few nice advisors but most just seem out to get the easy ones, i.e they let the troublemakers get away with things that should get them lose benefits but a honest person makes a mistake and they jump on you, I myself one time had money stopped as I was told to accept every job they told me at a New Deal sign on then they didnt tell me one of the applications closed that day, nice of them to give me the form at like 3.45 when it closed at 4 which took about 30 minutes to complete! I even went round to employer direct and got one of their own forms and queried if the job was still available but at next sign on I stupidly admitted what I did and had money stopped for 6 months, advisor said she had to do things by the book, the same advisor knew I had aspergers and low self esteem but rejected my claim to go on Princes Trust saying it wasnt good enough, then wanted me to do a unpaid job 8 hours a day and 2 hours each way travelling instead!

I can go on about the problems I had over the years, one stopped my money at Christmas as they accused my 4 hour a week college study as being 40, they lost a friends p45(or p60 cant remember) meaning they refused to pay him and then lost the replacement and when a complaint was made it made out it was their word against my friends, returned letters he sent them by post etc.

I myself had so many problems until I eventually went to a local MP and got them to speak for me, that time it was for a stolen giro that they told me takes 3 months to replace then kept claiming no report had been made by me or that one had but I only did it like 10 weeks after the theft so it was 12 weeks from then, after that every time I went to sign I was rushed to front of queue and advisors never looked at my jobsearch diary just told me they "trusted me" Quite funny really.