CSA taking money

taff12

can anyone help with or has anyone been through the complaints procedure with the CSA ... I have had a substantial sum taken out of my bank account with no warning and I need to get this sorted.

GwylimT

Is it larger than your usual payment? Are your payments upto date or do you owe arrears?

shoe*diva79

Do you owe arrears? Have you got a repayment agreement in place? Have you broken it?

The CSA have many powers now to ensure CM is paid, you'll need to provide further information so we can advise accurately.

taff12

took 7 thousand pounds out of my account on christmas eve with no notice or letter saying they were going to do it

swingaloo

You need to answer the above questions in order to get the advice you want.

GwylimT

taff12 wrote: »

took 7 thousand pounds out of my account on christmas eve with no notice or letter saying they were going to do it

Are you in arrears? Have you always correctly declared your income? We can only help if you answer questions.

taff12

had a letter saying I needed to pay £69 per week then they would let me know when and how to pay it , then nothing, i wrote to them for more details they then sent a letter for a court hearing, next thing I know I get a liability order and they take a lump sum out of my account with no warning.

swingaloo

Theres a massive difference between £69 per week and 7 grand. When should you have started paying the 69 pounds a week?


You must be in massive arrears for them to take £7000.

Caz3121

taff12 wrote: »

had a letter saying I needed to pay £69 per week then they would let me know when and how to pay it , then nothing, i wrote to them for more details they then sent a letter for a court hearing, next thing I know I get a liability order and they take a lump sum out of my account with no warning.

How long ago was this?
how long ago did you contact them to query how to pay?
how long have you not been making payment? does the £7,000 sound right for the arrears?

GwylimT

taff12 wrote: »

had a letter saying I needed to pay £69 per week then they would let me know when and how to pay it , then nothing, i wrote to them for more details they then sent a letter for a court hearing, next thing I know I get a liability order and they take a lump sum out of my account with no warning.

When did you receive the letter? Did you not think it would be a good idea to call the CSA or talk to the other parent of your child as not only did you know it wasn't sorted you knew your child was going without.

shoe*diva79

It sounds like you have 'head in sand' syndrome and have been ignoring letters regarding arrears built up, which I can only assume are quite hefty given how much they have taken from your bank.