MySurvey Hopeless & annoying!

At one time MySurvey & Lightspeed were really good. Reliable surveys (on the whole) and 5 points given for surveys you did not qualify for.
Nowadays you are lucky to even get the points even when you complete a survey. Did one today and got to the end and was returned to to the MySurvey site- no points. For some unknown reason I decided to contact MySurvey and was told I had completed the survey too late (despite clicking on it moments after it appeared in my inbox) And said that you can be screened out because they have reached the number needed right up to the last question! I bet they use my answers though!

Never had any points added after contacting either MySurvey or indeed ValuedOpinions- its always your fault not theirs!

Other companies like Maximiles always credit any failed surveys without issue.
Now I only click on MySurvey surveys when they are 10 mins or less. And even that can be a waste of time. Rant over!! :rotfl:


  • LittleMissGiggles123
    LittleMissGiggles123 Forumite Posts: 458 Forumite
    To be honest I've never had issues with the MySurvey site (apart from going weeks without any surveys) and I find they're one of my better sites where I earned quite a bit in 2014. But I can understand your frustration when a survey you've spent ages on doesn't credit, it's happened to me once or twice on one of the other sites I used to use & it really peed me off! And the survey sites do like to just fob you off with the standard responses when you query anything, I think everyone has had the 'reached number of participants before completion' reply!

    I tend to only do the surveys that say they're around 15 minutes or less, because I find most of the time they're not as long as they say anyway.
  • Sanne
    Sanne Forumite Posts: 523
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    I haven't had surveys from mysurvey in months... not sure what happened...
  • Karonher
    Karonher Forumite Posts: 904
    Part of the Furniture 500 Posts
    I have the same problem with MySurvey and now Swagbucks. Depending on who you complain to with SB you can get the points credited, but mainly they blame the company who provided the survey and say it is not their problem.

    I am sure they have no problem taking the fee from the company they are blaming.
    Aiming to make £7,500 online in 2022
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