Can i sue Barclays

Eternity70

Hi Everyone,

I am new to the forum and was wondering if I can get answer to my question.

Basically I worked very hard for 5 year and saved some money to apply for Mortgage and once I had decent amount to apply for mortgage and for a house that was in my financial limits (took me a year to find this house). I applied for Halifax mortgage. Everything was going as planned and we were happy with the mortgage rates etc. Halifax ran credit checks and they were happy.

When the mortgage advisor was forwarding my case to the underwriters they found that Barclays have added a credit card to my name and someone has taken £5000 out of the card. Halifax rejected my Mortgage because my credit history failed.

I chased Barclays Fraud team and they assured me that the account was fraudulent and is locked and they will advise Experian etc to remove the entry and I will get letter etc from them explaining all this. Barclays removed the entry from Experian credit report, but is not giving me letter explaining what happened.

It’s now 2 weeks and I have not received anything from them and when I called them they said they will contact me and I still have not received anything.

I contacted Halifax and asked them to re-apply my case to the underwriters as now Barclays card is not showing on my Experian credit report, but they now want a letter from me explaining all this, a letter from Barclays what happened (Barclays is not giving me that letter) and letter from police, Police is saying use the ref number we gave you, we don’t issue any letter. We will update you but that will take 30 days.

And now on my credit report it says “1 incident of fraudulent activity reported” which was not there before.

I worry the house I went for I am going to lose. I will get interest rate from Halifax that will not suit me and pulse the hours of work I invested in getting the mortgage sorted is all lost, just because Barclays made a mess for me.

My question is can I sue Barclays?

Thanks in advance.

Kind Regards.