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MSE News: Debt management firm to pay out £185K over communication delay

"Over 4,500 customers of debt management firm Harrington Brooks will be paid redress..."
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Debt management firm to pay out £185K over communication delay

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Replies

  • They are one of the better DM firms out there although it can be done yourself and the charity ones do require a lot more info as a general rule.
  • They are one of the better DM firms out there although it can be done yourself and the charity ones do require a lot more info as a general rule.

    One of the best? I'd hate to see the worst! No-one needs to pay a company to deal with their debts :mad:

    Where to seek professional impartial advice about your debts?

    http://forums.moneysavingexpert.com/showthread.php?t=4228011
    LBM 10/1/12 ~ DFW Start 6/2/12: £82,344 ~ Now Zero
    :staradmin:starmod::staradmin Debt free 17th April 2015 :staradmin:starmod::staradmin
    Eternal thanks to the DMP & Mutual Support (no.439) and Payment a Day Threads
    Mortgage free 3rd July 2014 - Grateful thanks to the 2013/14 MFW threads
    "Debt is normal. Be weird!" Dave Ramsey
    Proud to have dealt with our debt :)
  • One of the best? I'd hate to see the worst! No-one needs to pay a company to deal with their debts :mad:

    Where to seek professional impartial advice about your debts?

    http://forums.moneysavingexpert.com/showthread.php?t=4228011



    You clearly failed to read my post that STATED ONE OF THE BETTER ONES !!!!!!


    And underneath I also added it can be done by yourself and I do not claim they are to be used but quite simply one of the better from a bad bunch.
  • You clearly failed to read my post that STATED ONE OF THE BETTER ONES !!!!!!


    And underneath I also added it can be done by yourself and I do not claim they are to be used but quite simply one of the better from a bad bunch.

    I read it and refuted it, there is no such thing as a good debt management company that charges fees.
    LBM 10/1/12 ~ DFW Start 6/2/12: £82,344 ~ Now Zero
    :staradmin:starmod::staradmin Debt free 17th April 2015 :staradmin:starmod::staradmin
    Eternal thanks to the DMP & Mutual Support (no.439) and Payment a Day Threads
    Mortgage free 3rd July 2014 - Grateful thanks to the 2013/14 MFW threads
    "Debt is normal. Be weird!" Dave Ramsey
    Proud to have dealt with our debt :)
  • I read it and refuted it, there is no such thing as a good debt management company that charges fees.



    Okay you must be right and I am wrong as what would I know working within the industry that deals with company's like this on a day to day basis.
  • And read the story properly it shows they went to the FCA and stated there was an issue, Normally the ones with no scruples wait until they are pulled over the coals before facing up to things.


    Again though and just keep Time to face music happy I shall make the point again that whilst I do not condone using a paid for DM service they can be of assistance to people that either cannot be bothered to deal with it themselves or do not want the very in-depth probing of a charity DM Company.
  • Gregory Pennington was better :p could have said I qualified for a DMP as 'money grabbers' but didn't. So a private did my DRO shock, horror
    Just because something is a charity shouldn't give it instant gratification,
    Sorry
  • sourcratessourcrates Forumite, Ambassador
    27.1K Posts
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Ambassador
    When you phone these companies, the data protection statement they have to read, should be amended as follows :


    "calls may be recorded for quality and training purposes, also the service we offer is available, free of charge, from other sources"


    This should be a mandatory requirement, and I can see the time when it will be.


    The last thing someone in debt needs, is more debt............................


    merry Christmas:xmastree:
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing [email protected] All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.
  • PincherPincher
    6.6K Posts
    Forumite
    £185,000 / 4,500 = £41 per customer.


    Is this a joke?
This discussion has been closed.
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