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Dilemma with my Shrek Tickets Win!

I was so excited yesterday when I won the runners up prize for four tickets to see Shrek The Musical from here:

https://forums.moneysavingexpert.com/discussion/5133137

However, they have now got back to me saying my tickets will be at Canterbury! This is a two-hour drive and the tickets have to be used midweek (so a school night). I had already checked our nearest showing and it was Southampton, so have emailed them requesting this, but haven't heard back yet. I thought it said 'your nearest city', but I reread it and it said 'a city near you'. I can't find the T&Cs, but I still wouldn't have classed a two-hour drive as a 'city near me'.

Comments

  • mjm3346
    mjm3346 Posts: 47,388 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Maybe they have gone for Canterbury because it is on much sooner there than it is at Southampton.
  • SueMaggie
    SueMaggie Posts: 2,006 Forumite
    I think they should be happy to change them if there are tickets still available for the show you want. I won tickets for Sister Act a couple of years back and am pretty sure I stated Woking when I entered, but the WEM said I'd won tickets for Oxford.

    I emailed them and they were happy to change them for me, so fingers crossed it'll be the same for you.
  • Squina
    Squina Posts: 429 Forumite
    Part of the Furniture 100 Posts
    Thanks Sue and mjm. I've emailed them again today as still haven't heard, so fingers crossed.
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