Wrong balance on Credit report

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I had a Default notice from NWHL in 2012 for not keeping up mortgagelink3.gif payments. Mortgage was approx £550,000.
Subsequently the amount owing has been reduced to £40,000.

Checking my credit report last month I see two things:
1) The entry does not state it is defaulted - it says satisfactory
2) The balance on the NWHL mortgagelink3.gif shows £465,000 approx - a figure I cannot reconcile with anything.

I wrote to NWHL asking them to correct the balance, but they have replied stating that as the entry was registered when the default notice was issued they cannot amend.

Is this correct?

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