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Global Test Market

Anyone else having trouble getting paid from this.

I claimed 30 quid to go to paypal on the 3rd of Oct and it hasn't been paid yet.

I've tried contacting them via their online form several times and have had zero response.

Getting miffed.
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Comments

  • flicks
    flicks Posts: 199 Forumite
    Part of the Furniture 100 Posts
    This seems very strange. I claimed £30 in mid November and I received my funds to Paypal within 7 working days.


    Always have had fast payouts so not sure why yours is taking so long.


    What I do know though is that their e.mail responses are never forthcoming. If I were you I'd pester, pester, pester.


    Good luck.
  • ted24
    ted24 Posts: 178 Forumite
    Ninth Anniversary 100 Posts Combo Breaker
    Have had an issue before which took 2 months+ to resolve. The customer service is poor and seems like an automated system/machine to be honest. I always get a response though, just not a good one..
  • I always redeem vouchers for Amazon or M&S from these and have always been paid very quickly, sometimes within 24 hours.


    Hope you can resolve this.
  • asajj
    asajj Posts: 5,125 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper Rampant Recycler
    I claimed funds early November and took around 3 weeks. Didn't have issues with customer service but for payments - there is a separate form. Go to redeem section and use the contact us form there. This is the form to contact 3rd party that GMT uses to send payments.

    Form on the main page is for contacting GMT and they will direct you there anyway if you are lucky.

    Also make sure you have used correct email for paypal address? I think even a small typo causes problems
    ally.
  • Robwhufc
    Robwhufc Posts: 94 Forumite
    Part of the Furniture 10 Posts Name Dropper
    Thanks for your help, I've taken your advice and sent a question via the redemption page.

    Thanks once again - Rob
  • libra10
    libra10 Posts: 19,923 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    I claimed £25 Amazon vouchers and £5 Paypal payment about a week ago, and both payments arrived yesterday.

    Never had any problems with them.

    Hope you soon get sorted.
  • Bad experiences with Paypal. Will never use them again. Once there is any issue, you get blocked and maybe receive your money after a few months.
  • System
    System Posts: 178,413 Community Admin
    10,000 Posts Photogenic Name Dropper
    Bad experiences with Paypal. Will never use them again. Once there is any issue, you get blocked and maybe receive your money after a few months.

    Could you give more specific details? I've received around £700 from GlobaltestMarket, the majority of which is via Paypal,with no problems.
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • Queen81
    Queen81 Posts: 167 Forumite
    I have received 3 lots of amazon vouchers very recently with no problems. However, I can vaguely remember having to add a paypal email address to my account (I use my hotmail one to log in), but I can't remember why now.
  • whats wrong with GTM any way , I used to receive about 6-8 surveys a day , now I have receive only one day or sometimes nothing .
    is this normal for GTM that they slow down the surveys or is just me , i've updated my profile eveything . They used to spam me to death with emails now its a bit quiet .
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