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Arrangement to pay on mortgage

heathers1982
Posts: 1 Newbie
Hi,
Could somebody please give me some advice on an arrangement to pay on my mortgage? In Jan 2011 I received a letter from my property management company explaining that I hadn't paid my service charge, this was because they had been sending letters to an incorrect address. After speaking to Santander they offered to add the amount (£2,800) which they then added to my mortgage. This additional amount was then paid off over a 10 month period, and I thought no further of it.
In June of 2013 I was looking to buy a new property and it transpires that Santander had put an arrangement to pay on my credit file for this 10 month period. After trying to get this resolved with Santander and the Financial Omnubusdam neither of them were willing or able to do anything to get this removed, but what I now want to know is how long this will stay on my credit file for and will this impact on me getting a mortgage for the rest of my life. Apart from this 10 month period my credit file is classed as excellent.
Thank you in advance,
Could somebody please give me some advice on an arrangement to pay on my mortgage? In Jan 2011 I received a letter from my property management company explaining that I hadn't paid my service charge, this was because they had been sending letters to an incorrect address. After speaking to Santander they offered to add the amount (£2,800) which they then added to my mortgage. This additional amount was then paid off over a 10 month period, and I thought no further of it.
In June of 2013 I was looking to buy a new property and it transpires that Santander had put an arrangement to pay on my credit file for this 10 month period. After trying to get this resolved with Santander and the Financial Omnubusdam neither of them were willing or able to do anything to get this removed, but what I now want to know is how long this will stay on my credit file for and will this impact on me getting a mortgage for the rest of my life. Apart from this 10 month period my credit file is classed as excellent.
Thank you in advance,
0
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