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NRAM and letting consent advice please

I'm new to this forum so apologies if someone else has posted something similar. I bought my property in 2007 and got a 100% interest only mortgage, part mortgage and part loan.

Since 2007 i have bought my family home and got NRAM's permission to let my other property out. This permission cost me £250 and was for 12 months which expires on the 20th Dec 2014.


Today i received a letter saying i need to show proof that i've moved back into the property from the 20th Dec.
I've been told by NRAM that i need to speak to an advisor on the phone to get a new 12 month permission to let from them. If accepted it will cost me £375 for the 12 months.

I have tenants in the property and cannot move back in. At the same time, i am now part time, just come of maternity leave and am not likely to get a buy to let mortgage due to lack of equity and no savings now having had a baby.

I am so angry that NRAM constantly charge their customers ridiculous amounts of money for simple admin tasks and are making me jump through hoops which may mean i have to sell the house at a loss. Is there any ombudsman i can go to about their practices? Or does anyone have any ideas about what i should do?

Comments

  • kingstreet
    kingstreet Posts: 39,315 Forumite
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    Some lenders add 1.5% per annum to their rates, or insist on a product change to a fix for three years at 5.5%.

    A fee of £375 a year isn't excessive for agreement to vary the terms of your contract.

    Unfortunately, NRAM is effectively a Government department tasked with recovering money owed to the taxpayer and it is neither flexible, nor open to business/competition pressure.
    I am a mortgage broker. You should note that this site doesn't check my status as a Mortgage Adviser, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice. Please do not send PMs asking for one-to-one-advice, or representation.
  • anselld
    anselld Posts: 8,667 Forumite
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    CTL is only supposed to be a temporary solution. If you were on any BTL product you would find the additional costs exceed the £250 or £375 which NRAM wish to charge for you breaking the terms of your residential mortgage.
  • Thrugelmir
    Thrugelmir Posts: 89,546 Forumite
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    Carron83 wrote: »
    I am so angry that NRAM constantly charge their customers ridiculous amounts of money for simple admin tasks and are making me jump through hoops which may mean i have to sell the house at a loss. Is there any ombudsman i can go to about their practices? Or does anyone have any ideas about what i should do?

    Consent to Let is not a right. As has been said previously it's only deemed be to a short term measure. You knew that the expiry date of the consent 12 months ago. So shouldn't be a great surprise.

    Your problems are self inflicted. Buying another property before dealing with the one you already owned etc. The lack of equity existed a long time ago as well.

    No ombudsman is going to interfere in a commercial decision. The problem is for you to tackle.
  • kingstreet
    kingstreet Posts: 39,315 Forumite
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    The search facility on here is pretty good;-

    http://forums.moneysavingexpert.com/search.php?searchid=158134747
    I am a mortgage broker. You should note that this site doesn't check my status as a Mortgage Adviser, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice. Please do not send PMs asking for one-to-one-advice, or representation.
  • Carron83 wrote: »
    I'm new to this forum so apologies if someone else has posted something similar. I bought my property in 2007 and got a 100% interest only mortgage, part mortgage and part loan.

    Since 2007 i have bought my family home and got NRAM's permission to let my other property out. This permission cost me £250 and was for 12 months which expires on the 20th Dec 2014.

    So you have two properties?
  • They charged me similar amounts and I agree with you. NRAM are just a horrible to deal with and I rue the day I ever signed an agreement with them.


    Good Luck!
  • amnblog
    amnblog Posts: 12,762 Forumite
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    Carron and MikeMouse need to accept that the original agreement with NRAM was not an arrangement for a property you would let out.


    If it was - they would have charged you more at outset and probably lent you less.


    £375 is a marginal cost in the commercial process of being a landlord.


    Hopefully you have both:


    Arranged a gas certificate
    Had an electrical safety check carried out
    Had a suitable water check system check carried out
    Provided an EPC certificate
    Used a suitable deposit scheme
    Arranged Landlords insurance
    I am a Mortgage Broker

    You should note that this site doesn't check my status as a Mortgage Broker, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice.
  • YOU decided to take out a 100% mortgage
    YOU took out an interest only mortgage
    YOU chose to buy ANOTHER property
    YOU want rent out a property you bought on a residential mortgage

    The situation you are in is entirely of your own making. Its ridiculous to say at this stage NRAM are being unfair... you moved the goalposts not them.
    I am a Financial Adviser specialising in Mortgages, Protection, Health and Medical Insurance. I also write wills. All information posted on this site is for discussion only, and should not be taken as advice.
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