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When to make F&F offers on a DMP

Hi Again

I have started to deal with my own DMP and the creditors are accepting my offer of payment as it is a lot more than the amount they used to receive from my DMC.

I have claimed PPI and other charges from most of the creditors and paid it towards the DMP.

I currently owe £12000 and can comfortably pay £150pm towards the debt.

What I would like to know is at what point do I start to make full and final settlement offers to the creditors?

I have been advised that it is best to make Pro rata payments to all creditors instead of trying to pay the smallest balance off first etc.

The reason I ask is that discovered I have a redundant HFX account which was also part of the DMP previously and found that they had applied O/D charges on there. After going through the template on this site I found that they owed £1500+ to me. I cleared the £100 O/D some 15months ago. An advisor called me and has offered a refund of £750. I advised I would think aboutit and get back to him.

What I would like to know is should I accept this?

Should I use the money to make F&F offers to all or some of my creditors?

Any advise on the matter would be appreciated as always

Thanks again

TML

Comments

  • National_Debtline
    National_Debtline Posts: 7,998 Organisation Representative
    Tenth Anniversary 1,000 Posts Combo Breaker
    edited 21 November 2014 at 3:31PM
    Hi mistertml

    It's not my place to say whether or not you should accept the current offer of £750 - just to point out that if you have calculated that the "true" scale of the charges is nearer £1500, you may wish to hold out and pursue it further using the templates available on this site:

    http://www.moneysavingexpert.com/reclaim/bank-charges

    Ask yourself whether that £750 would be so useful right now that you would be prepared to forgo a potentially higher figure by toughing it out.

    Re: F & F offers - £750 would only be approximately 6% of what you owe in total, and the equivalent of 5 months' payments at your current rate. Personally I'm not convinced many creditors will be biting your hand off, but you can only ask.

    A sum of that size, in my opinion, might serve you better as an emergency fund in the event of car breakdown, boiler repair etc etc.

    F & F offers can be proposed at any stage of a DMP - having an offer rejected at one point does not stop you from going back at a later stage with a new proposal or even a rehash of the previous one.

    Dennis
    @natdebtline
    We work as money advisers for National Debtline and have specific permission from MSE to post to try to help those in debt. Read more information on National Debtline in MSE's Debt Problems: What to do and where to get help guide. If you find you're struggling with debt and need further help try our online advice tool My Money Steps
  • Hi mistertml

    It's not my place to say whether or not you should accept the current offer of £750 - just to point out that if you have calculated that the "true" scale of the charges is nearer £1500, you may wish to hold out and pursue it further using the templates available on this site:

    http://www.moneysavingexpert.com/reclaim/bank-charges

    Ask yourself whether that £750 would be so useful right now that you would be prepared to forgo a potentially higher figure by toughing it out.

    Ree: F & F offers - £750 would only be approximately 6% of what you owe in total, and the equivalent of 5 months' payments at your current rate. Personally I'm not convinced many creditors will be biting your hand off, but you can only ask.

    A sum of that size, in my opinion, might serve you better as an emergency fund in the event of car breakdown, boiler repair etc etc.

    F & F offers can be proposed at any stage of a DMP - having an offer rejected at one point does not stop you from going back at a later stage with a new proposal or even a rehash of the previous one.

    Dennis
    @natdebtline

    Hi Dennis

    Thanks for the advice.

    At my current level of debt how much money do you think I would need to put together to start making F&F offers.

    Some months I do end up with upto £150 spare cash which I intend to put towards my debt if at all possible but cannot commit to up the monthly amount just in case of emergencies.

    Any advice would be greatly appreciated.

    Thanks in advance
  • National_Debtline
    National_Debtline Posts: 7,998 Organisation Representative
    Tenth Anniversary 1,000 Posts Combo Breaker
    mistertml wrote: »
    Hi Dennis

    Thanks for the advice.

    At my current level of debt how much money do you think I would need to put together to start making F&F offers.

    Some months I do end up with upto £150 spare cash which I intend to put towards my debt if at all possible but cannot commit to up the monthly amount just in case of emergencies.

    Any advice would be greatly appreciated.

    Thanks in advance

    It might be worth you posting up the Statement of Affairs that you are using for your current negotiations. I would suggest that you try to earmark a fixed monthly amount for emergencies so that this can be saved up until such time as it becomes needed, rather than varying the amount you pay creditors each month depending on what has cropped up. I hope that makes sense!

    Dennis
    @natdebtline
    We work as money advisers for National Debtline and have specific permission from MSE to post to try to help those in debt. Read more information on National Debtline in MSE's Debt Problems: What to do and where to get help guide. If you find you're struggling with debt and need further help try our online advice tool My Money Steps
  • It might be worth you posting up the Statement of Affairs that you are using for your current negotiations. I would suggest that you try to earmark a fixed monthly amount for emergencies so that this can be saved up until such time as it becomes needed, rather than varying the amount you pay creditors each month depending on what has cropped up. I hope that makes sense!

    Dennis
    @natdebtline

    Hi

    My current SOA only has my contribution towards the household bills. The rest is paid for by my partner. I have not added any of her outgoings or contributions. Just added a note on the letter advising the missing bits of info is paid for by my partner.

    I didnt think i needed to provide the her income etc as she isnt in debt.

    I am assuming I need to provide a full SOA??

    Thanks

    TML
  • Hi
    On a separate note.

    Hfx have declined O/D charges from my other account as it is over 6 years old.
    I take it I would need for them to confirm this in writing and to take this to the Ombudsman?

    Thanks
  • sourcrates
    sourcrates Posts: 31,790 Ambassador
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    mistertml wrote: »
    Hi
    On a separate note.

    Hfx have declined O/D charges from my other account as it is over 6 years old.
    I take it I would need for them to confirm this in writing and to take this to the Ombudsman?

    Thanks



    Yes, but, when you make your complaint to the FOS, on the complaint form it asks you :


    "when were you aware that something was wrong ?"


    put a date within the last six months, as because this seems to be over 6 years ago, that it occurred, it could be thrown out as out of time.


    Best to be on the safe side ;)
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
  • National_Debtline
    National_Debtline Posts: 7,998 Organisation Representative
    Tenth Anniversary 1,000 Posts Combo Breaker
    mistertml wrote: »
    Hi

    My current SOA only has my contribution towards the household bills. The rest is paid for by my partner. I have not added any of her outgoings or contributions. Just added a note on the letter advising the missing bits of info is paid for by my partner.

    I didnt think i needed to provide the her income etc as she isnt in debt.

    I am assuming I need to provide a full SOA??

    Thanks

    TML

    Hi again

    You are quite free to use an SOA that reflects only your income and your share of household expenditure, as your negotiations with creditors are effectively informal. It is worth making this very clear to creditors, and putting something like "paid by wife" by the relevant items in the Expenditure part of your SOA.

    It is up to each creditor whether they are happy to accept this, and to take it at face value that you are not paying more than your fair share of the household bills.

    Dennis
    @natdebtline
    We work as money advisers for National Debtline and have specific permission from MSE to post to try to help those in debt. Read more information on National Debtline in MSE's Debt Problems: What to do and where to get help guide. If you find you're struggling with debt and need further help try our online advice tool My Money Steps
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