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How come my wife gets paid her small private pension without tax deducted pension

My wife is paid a small private pension from the Prudential without tax deducted because her total income is less than the level that she becomes liable to pay income tax. This avoids her having to claim back deducted tax.
My sister wants to know how I arranged it and I have forgotten. I have looked on the HM Revenue and Customs website but cannot find any information about it.
Does anyone know how you arrange it please.

Thanks

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