Senior Ombudsman giving advice to debt collectors

ericctheking

Why is this happening????
There is a Collection Debt Sale and Purchase Conference in Manchester on November 11th


http://www.cdspconference.co.uk/agenda
Juliana Francis, senior ombudsman from the Financial Ombudsman Service will be speaking at this Collection Debt Sale and Purchase Conference 2014 at 15:25, alongside some real vultures and at this debt collection industry organised and funded event. Here is her section:
Panel: Ensuring legal compliance and best practice due diligence in collections and debt sale

• Using the consequence of enforcement action as:
  - A negotiating tool
  - An alternative to incurring legal expense
• Taking advantage of County Court proceedings:
  - Benefiting from the paperless Claims Production Centre (CPC) systems
• FCA standpoint & legal position on white labelling in collections and recoveries
• Legal trends in debt sale and purchase
• How to protect yourself from price compression in the current market
• Data quality considerations from a compliance perspective
• What is the impact of the continuing fallout of PPI mis-selling for debt buyers?
• Forward flow arrangements.

cifpower

If the practises of debt collection agencies were more "legal", complaints were handled better by them and, as a result, the burden of cases at the Ombudsman was lessened, you can see the sense.

Monkeyballs

Also, debt collection is a legitimate business and it makes sense to me for the FOS to have a representative present, not just to ensure they manage their complaints better but also to ensure that they operate within the confines of approved FOS processes...

MB

rizla_king

FOS isn't giving advice on how to play the system. They are invited to speak generally on regulation and complaints as debt collectors have to be seen to play nice with the FOS and pay lip service to what they say. Once over they will ignore anything the FOS said that wasnt in their interests and carry on as before.

chanz4

without debt collection companys, most companys would go out of business due to the none payment of a lot of people

dumpyboy

rizla_king wrote: »

FOS isn't giving advice on how to play the system. They are invited to speak generally on regulation and complaints as debt collectors have to be seen to play nice with the FOS and pay lip service to what they say. Once over they will ignore anything the FOS said that wasnt in their interests and carry on as before.

Fos is on the side of the debt collectors even when there is an oft conditions been placed on company's unless you have recordings of lies that they tell when intimateing you they do not want to know

BrassicWoman

dumpyboy wrote: »

Fos is on the side of the debt collectors even when there is an oft conditions been placed on company's unless you have recordings of lies that they tell when intimateing you they do not want to know

proof instead of ramblings please?

Thrugelmir

rizla_king wrote: »

Once over they will ignore anything the FOS said that wasnt in their interests and carry on as before.

And people will maintain to hold the same opinions. Despite the fact that the world does move on. Vultures are unlikely to bother attending conferences. Given they cost money.