Returning items bought with Tesco Clubcard Boost tokens

purplestar133

Hi everyone,

I've bought some boots from F&F online and paid for one pair with clubcard boost tokens and another pair with a normal card payment.

They are both exactly the same boots but in different sizes. I want to keep the ones I paid normally for and return the ones I used clubcard boost vouchers for.

Can I get a refund for the boots I want to keep (stay with me...!) and then take them in exchange for the ones I don't want, that I used clubcard boost tokens for?

The reason is just that I want to pay for them with the clubcard boost vouchers, and if I just return them, I'll only get the value of the original clubcard vouchers I used to buy the boost vouchers.

I think this is possible but, apart from confusing the customer services person, the only problem I can see is that the goods come from the website and not the store.

Would appreciate your thoughts on this.

jenniewb

As far as I know any clubcard boost vouchers go back to your card as clubcard points, you would need to wait for the next mailing to get hold of them, you wont get them back as vouchers in time for this boost if they last as long as they normally do.


I'm a bit confused with what your asking eg:
Can I get a refund for the boots I want to keep (stay with me...!) and then take them in exchange for the ones I don't want, that I used clubcard boost tokens for?


I don't understand refunding and so returning the boots you want to keep, if you keep them you can't get a refund...


I would see if you can just do this on two separate transactions on two different days if that makes any difference. It would look less complicated-unless you are pretty sure those you want to exchange with are the last remaining boots in the company.