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Mortgage Lender Unhelpful! Please Advise

I sold my house and paid my mortgage off in full last December. The Lender, NatWest, charged me the standard £225 in exit admin fees (MEAF). I had taken the mortgage out as a fixed rate deal in 2003, renewed at a new fixed rate in 2005 and then repaid in full in 2006.

I contacted them by telephone, enquiring about a refund as these charges are unreasonable (see Martin's table of lenders). They told me that because the fees had been reviewed by the lender, to £225, in 2004 I was not entitled to any refund of charges.

Is this accurate or utter bolony? What should I do now?

Comments

  • dunstonh
    dunstonh Posts: 120,141 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    What was the quoted charge when you started the mortgage?
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
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