E: 30/11 Play Super Jackpot With Rakuten

misfit

I won early yesterday morning and haven't had any emails at all! Wait and see I guess!

camsmom

camsmom wrote: »

I don't believe this - I just received a congratulatory email asking for my details to claim my prize.

I didn't win anything when i played the game so don't know what's going on.

I have sent my details through, well you never know:p

I've just got this now:

Good Evening

Thank you for your recent e-mail.
It is great to hear that you are a winner from Rakuten.co.uk's Jackpot game. Thank you for sending in your details, I will get them passed on to the relevant department and you will hear from us soon.
If there is anything else I can help with do not hesitate to contact me.
Happy Halloween.

As I said, I never won on the game. Starting to feel a little sorry for them now. Looks like it's a complete marketing disaster!

diddlydoop

I just won a Viber goody Bag but it is not allowing me to confirm my email . Really don't know why they don't just stop the game altogether because they seem to be digging themselves an even bigger hole

Leigheff

I've won £5 worth of points and a wuaki.tv voucher but when it asks to confirm my email the button is greyed out and unclickable. Does anyone have a contact email please so I can let them know and see if I'll get my prize.

camsmom

Leigheff wrote: »

I've won £5 worth of points and a wuaki.tv voucher but when it asks to confirm my email the button is greyed out and unclickable. Does anyone have a contact email please so I can let them know and see if I'll get my prize.

Here's the one I used:

rakutensuperbag@hometownlondon.com

Leigheff

camsmom wrote: »

Here's the one I used:

rakutensuperbag@hometownlondon.com

Thank you!

I_luv_cats

The game is cracked!

(a) never got first 3 goes
(b) it gave 2 goes after sharing
(c) won movie voucher but couldn't claim it! (claim button dead)

sheils6

I_luv_cats wrote: »

The game is cracked!

(a) never got first 3 goes
(b) it gave 2 goes after sharing
(c) won movie voucher but couldn't claim it! (claim button dead)

That is exacly what happened to me too

12LuDo

I hope you are all taking screenshots of the winning notifications!!

Yinster

Not sure why I seem to be the only one who received another email from them. This time from the Business Service Manager asking when best ot call me. I replied asking if I was in trouble?

Anyhoo he sounds like a lovely guy who explain the glitch on Thursday but said they will honour the first prize I won that day.

Not played today yet but if there is a glitch with the submit button I will email him and let you all know what's happening. Seems there the game is offline again.