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DMP ..stepchange

Hi I started a DMP with step change on Oct 1st payment made I pay stepchange £257 a month for 6 debts..today I got a default notice letter off the post office credit card demanding £104 or it will go to a debt collection agency ..if I pay it today it won't
.what do I do as I cannot afford to pay a extra amount of money this month ..I'm beside myself with it all

Comments

  • Hi, I would suggest that you ring the company and explain to then you gave started a dmp- they should make a note on your file- you will still end up with the default though.
  • chish
    chish Posts: 50 Forumite
    Would it still go to a debt collection agency...
  • National_Debtline
    National_Debtline Posts: 7,998 Organisation Representative
    Tenth Anniversary 1,000 Posts Combo Breaker
    Hi chish

    It's quite normal to continue to get letters like this during a DMP and there is no need to give this creditor any special treatment.

    The debt may well be passed to a debt collection agency, but as they have no special legal powers you not should not let this concern you. Just make sure to let Stepchange know if the debt changes hands so that they can route payments to the correct destination.

    If anything, it may be easier for Stepchange to get interest and charges frozen once a debt passes to a collection agency.

    Hope that helps

    Dennis
    @natdebtline
    We work as money advisers for National Debtline and have specific permission from MSE to post to try to help those in debt. Read more information on National Debtline in MSE's Debt Problems: What to do and where to get help guide. If you find you're struggling with debt and need further help try our online advice tool My Money Steps
  • chish
    chish Posts: 50 Forumite
    O ty for reply I was debating what to do and who to phone ..I'll give step change a call later regarding post office ..as payment has been made my end from me to step change I have not had any acknowledge ment from who I owe to say about being on a DMP n my second payment is nxt week I pay 1st of every month
  • National_Debtline
    National_Debtline Posts: 7,998 Organisation Representative
    Tenth Anniversary 1,000 Posts Combo Breaker
    chish wrote: »
    O ty for reply I was debating what to do and who to phone ..I'll give step change a call later regarding post office ..as payment has been made my end from me to step change I have not had any acknowledge ment from who I owe to say about being on a DMP n my second payment is nxt week I pay 1st of every month

    Yes I think contacting Stepchange rather than the creditor is the right thing to do here. After all the whole point of a DMP is that someone else can handle this correspondence on your behalf and spare you the worry.

    Dennis
    @natdebtline
    We work as money advisers for National Debtline and have specific permission from MSE to post to try to help those in debt. Read more information on National Debtline in MSE's Debt Problems: What to do and where to get help guide. If you find you're struggling with debt and need further help try our online advice tool My Money Steps
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