Payday lending worries keeping you awake at night? Don’t worry, you’re not alone. The ombudsman service is here to help.
We sort out problems between payday lenders and their customers. We can help with a range of things, for example if your lender:
·charges you more than once for a missed payment
·charges you a fee for a loan which you never receive
·doesn’t respond when you ask for help with the repayments
·calls and texts you too much
·and many other issues.
There are lots of ways to get in touch…1.
Just ask your question below and we will reply. If your question is about something other than payday lending, pop over to our Twitter feed @financialombuds
to ask it now.2.
If you would prefer to ask a question in private, feel free to send a message to [EMAIL="firstname.lastname@example.org"][email protected]
We’re available for web chat which can be found on our website here 4.
Phone us, for free on 0800 023 4567 or if you’re calling from a mobile on 0300 123 9123, lines are open Monday-Friday 8am – 8pm and Saturday 9am – 1pm.
You can follow us on twitter @financialombuds and also check out our other threads below:Banking ProblemsMotor Insurance Problems
“Official Company Representative