News - "ICO praises credit reference industry data handling"

fermi

Now I know many here will find this hard to err....... credit.... but...

http://ico.org.uk/news/latest_news/2014/ico-praises-credit-reference-industry-data-handling-20140930

News release: 30 September 2014


A report published by the Information Commissioner’s Office (ICO) today has highlighted a good understanding of data protection in the credit reference industry.

Between May and August 2014, the ICO undertook reviews at the three main consumer credit reference agencies: Callcredit, Equifax and Experian.

The reviews focused on the accuracy of the personal data processed by the agencies.

Today’s report shows the agencies had robust controls in place and understood the importance of data protection.

This included areas such as data sharing, staff training and policies and procedures. In some instances, initiatives went beyond compliance to demonstrate good practice.

The reviews did identify certain areas which could be improved, including:

• a review process, to remind organisations supplying data to credit reference agencies of their obligations under the Data Protection Act,
• a feedback procedure for staff, so they can raise issues with management,
• and a rolling programme so all the agencies’ clients are audited at least once a year.

The ICO’s head of good practice Louise Byers said:

“Many people rely on credit, so it’s unsurprising lenders are the most frequently complained about sector at the ICO. This review should reassure customers that the credit reference industry understands the importance of data protection.

“We were satisfied the credit reference agencies monitored, reviewed and shared personal data to an appropriate standard. Staff received adequate training and they had the appropriate policies and procedures in place.

“This doesn’t mean the industry is perfect, and errors do occur, but we established the appropriate measures were in place to solve them. Where we identified areas for improvement we suggested solutions.”

Notes to Editors

1. The Information Commissioner’s Office upholds information rights in the public interest, promoting openness by public bodies and data privacy for individuals.
2. The ICO has specific responsibilities set out in the Data Protection Act 1998, the Freedom of Information Act 2000, Environmental Information Regulations 2004 and Privacy and Electronic Communications Regulations 2003.
3. The ICO is on Twitter, Facebook and LinkedIn, and produces a monthly e-newsletter.
4. If you need more information, please contact the ICO press office on 0303 123 9070.

GingerBob_3

But ... amongst other things they accept data from NPower !!!!!!!!!