New freezer prob

samuela66

HI peeps

Got my new freezer delivered about 3 weeks ago now, put a lot of chicken breasts in there individually and noticed they took an age to freeze.
Last night about 5 o'clock i put a pint of milk in its plastic container, this morning I notice it is not frozen, this isnt right is it, also the bread rolls I put in the day before that where only partly frozen.
It is on nearly the highest freezing mode................

Help, shall i call Argos and tell them its faulty

thanks
sam

suzy_g

I would ring them, if the food isn't frozen then it isn't fit for purpose.

PasturesNew

Yeah, you should notice it's freezing stuff within 2-3 hours ..... not realising it's not frozen the day after.

flossyann

Hi there,

i had a similar problem with our new freezer not getting cold enough although i had it on the highest setting, when i called the company it turned out the highest setting meant it was the highest temperature
i had to turn it to the lowest setting/coldest temp and it was fine.

i would give the company a call and see what they have to say

good luck

pigpen

flossyann wrote: »

Hi there,

i had a similar problem with our new freezer not getting cold enough although i had it on the highest setting, when i called the company it turned out the highest setting meant it was the highest temperature
i had to turn it to the lowest setting/coldest temp and it was fine.

i would give the company a call and see what they have to say

good luck

I did that with my first freezer too.. I felt exceptionally stupid

I agree with checking the manual, see what it recommends and ring the manufacturers if you still have issues.