Sky's offer policy

teddysmum

Sky has a one offer rule, but does this mean per service ?


For example, if you have a broadband/phone offer in place, then reinstate tv with it's own offer, is the former cancelled, or does this only apply if you have, for instance, a tv deal and wish to take up another tv offer, such as free movies (ie within the same service)?

tomtontom

I'm not sure such a rule exists. I get discounts off tv and bb, and the parents have different discounts off phone, bb and tv, in the latter case more than one. Perhaps you mean something else?

[Deleted User]

tomtontom wrote: »

I'm not sure such a rule exists.

It doesn't.

The retention offers made to individuals are specific to each and often depend on numerous factors like how long a customer, spending on "extras" like PPV and if there have ever been any payment arrears etc. etc etc

Certainly, there are numerous examples of concurrent discounts being applied to TV, phone and Broadband. However, trying to negotiate a further discount having already accepted one is generally not allowed.

teddysmum

There have been posts, on here, where people complained that their subscription went to full price , if they took an offer such as free movies and they have been told that they should read the T&Cs.

[Deleted User]

teddysmum wrote: »

There have been posts, on here, where people complained that their subscription went to full price , if they took an offer such as free movies and they have been told that they should read the T&Cs.

Sorry, thought you were talking about retention deals, not those offered to any and all.

teddysmum

Moneyineptitude wrote: »

Sorry, thought you were talking about retention deals, not those offered to any and all.

I am referring to both, but question whether it applies with retentions/reinstatements, as it does with the cases where an offer is added part way through another offer.

I'm going to cancel my tv, but will keep line and broadband provided that they offer enough incentive to compete with Tesco.


I'm , then, assuming that, should a good tv offer be made, taking it wouldn't cancel the offer on the line/broadband.

[Deleted User]

teddysmum wrote: »

I'm , then, assuming that, should a good tv offer be made, taking it wouldn't cancel the offer on the line/broadband.

I wouldn't expect so.
Although whether you'll actually be offered a deal to reactivate your TV when you've already negotiated a retention deal for the other services is another question entirely.

teddysmum

I would need a very good deal anyway, as Freeview and Humax have served us well for years.