Can't update

Pete.g

I can't update this program even though windowds keeps telling me it's a priority update:

High-priority updates
Microsoft Office 2003



[URL="javascript:parent.fnExpandDetails(10)"][/URL] [URL="javascript:parent.fnExpandDetails(10);"]Security Update for Excel Viewer 2003 (KB936508)
[/URL]
Download size: 0 KB , 0 minutes (Downloaded; ready to install)
A security vulnerability exists in Microsoft Office Excel Viewer 2003 that could allow arbitrary code to run when opening a malicious document. This update addresses that vulnerability.

Is there a problem with virus ect that wont let me update?

Thanks,

Pete.

Pete.g

I can't seem to update this priority update for some reason:

High-priority updates
Microsoft Office 2003



[URL="javascript:parent.fnExpandDetails(10)"][/URL] [URL="javascript:parent.fnExpandDetails(10);"]Security Update for Excel Viewer 2003 (KB936508)
[/URL]
Download size: 0 KB , 0 minutes (Downloaded; ready to install)
A security vulnerability exists in Microsoft Office Excel Viewer 2003 that could allow arbitrary code to run when opening a malicious document. This update addresses that vulnerability.

Anyone know what the problem might be? I thought it a little strange that the size is 0kb.

Could it be down to a virus?

I'm running XP with SP2.

Thanks,

Pete.

skiddy2k

Try to restart your PC and go onto http://www.update.microsoft.com/ and download updates from there.

Are you getting a popup saying downloaded and ready to install? if yes, click it and then select to install it

Pete.g

Hi Skiddy tried downloading it that way but it just syas the following download has not been installed then give the name of it.

Pete.g

Is it worth deleting Excel from my pc and installing a up to date version or something similar?