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I'm probably too late, but...

[Deleted User]
[Deleted User] Posts: 0 Newbie
Part of the Furniture 10 Posts Combo Breaker
My brother-in-law used to be with Everest and, because I'm family, I was given a big discount on a new block paved driveway, which basically matched the price a local contractor gave me.

It was installed in August 2007 and I received a letter from them confirming the installation was complete and wanted to confirm I was satisfied with the job. I wasn't, so sent photographs and a covering letter identifying the issues.

They did come out from time to time - usually when I wasn't there - but the drive is now beginning to subside and 'drift' as it was laid on a slight slope, but they don't really give a toss, and I didn't really want to compromise my brother-in-law. The contractor (it wasn't an Everest installer) did 'hum' and 'ha' a lot, but didn't really do anything. He was actually quite agressive, too!

However, he's now been made redundant and, as the warranty expires on the 1st August 2017, I was wondering if I should now push Everest and insist they resolve the problems with it?

Thanks

Comments

  • Why not? what have you got to lose?
    Thinking critically since 1996....
  • Plumber90
    Plumber90 Posts: 280 Forumite
    Seventh Anniversary 100 Posts Combo Breaker
    If the warranty still has three years left get it sorted
  • southcoastrgi
    southcoastrgi Posts: 6,298 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    edited 29 February 2024 at 5:25PM
    I was given a big discount on a new block paved driveway

    so you didn't really get a big discount, you were just being overcharged in the first place !!
    which basically matched the price a local contractor gave me.

    there is a moral there !!
    I'm only here while I wait for Corrie to start.

    You get no BS from me & if I think you are wrong I WILL tell you.
  • Well, I've been on to them and...

    They're coming back to fix it! Result :-)

    I haven't seen them yet, though...
  • Captaincodpiece
    Captaincodpiece Posts: 651 Forumite
    edited 29 February 2024 at 5:25PM
    Well, I've been on to them and...

    They're coming back to fix it! Result :-)

    I haven't seen them yet, though...

    They say they're coming back. Let us know when it's done right.
  • SailorSam
    SailorSam Posts: 22,754 Forumite
    10,000 Posts Combo Breaker
    Everyone at Everestis self employed. I was a Rep and we were all self employed and the fitters work exactly the same as self employed contractors. But still if you've got a warranty get them back.
    Liverpool is one of the wonders of Britain,
    What it may grow to in time, I know not what.

    Daniel Defoe: 1725.
  • cyclonebri1
    cyclonebri1 Posts: 12,827 Forumite
    so you didn't really get a big discount, you were just being overcharged in the first place !!



    there is a moral there !!

    :T:T

    It's a tale that gets told over and over again, 10k for the job, but because you are you and you live here, (we are working in the area sir?), it will cost only 5 k

    Truth told it's a 3.5k job

    Lessons to be learn't please
    I like the thanks button, but ,please, an I agree button.

    Will the grammar and spelling police respect I do make grammatical errors, and have carp spelling, no need to remind me.;)

    Always expect the unexpected:eek:and then you won't be dissapointed
This discussion has been closed.
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