returning items to tesco

1 Post
After buying a white goods item from tesco i was informed that it was a tesco selling partner so if anything goes wrong then i cant phone tesco i must phone the selling partner.
Is this right? surely consumer law states that you take it back to the place you bought it from.
Any advice
Is this right? surely consumer law states that you take it back to the place you bought it from.
Any advice
0
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All of our Tesco Partners exist as businesses in their own right and they have their own customer service operations so we find the majority of issues are resolved quickly. However, in cases where the Tesco Partner has failed to resolve your issue, you can escalate the issue and ask us for help in resolving your problem. Please see the Tesco Partners Guarantee for more details on the process.
http://www.tesco.com/direct/seller-help/
Sometimes seen lurking on the compers forum :-)