Transcom letter debt collection?

Jacket

well basically I have received a letter from a company called Transcom who are a debt collecting agency. Stating I owe £24.15 to ebay.

I wasn't aware that I owe ebay anything as they have been sending me emails it states as I owed them selling fees. The problem is I never check emails as I have no reason to and not used ebay in the a long time.

anyway I have just checked my emails after receiving this letter and it states I owe £16.15. not a lot of money obviously... Well on the letter it states I owe them £24.15 which is more than I originally owe.

I have checked google and it states sometimes scam letters are sent out to house holds asking for money, but I am unsure what to make of this at the min.

I have checked my ebay balance and it states I can still pay the balance of £16.15 and my accounts (on the selling side of things) has been put on hold until I payup.

Anyway, I have paid via paypal for the ebay seller fees the £16.15 not payed the debt collectors. I then rang them up stating I have received a letter stating I owe you money when I have already payed the money I owed Ebay. The guy on the phone states I still owe £8 for agency fees...my mind went blank I said Ill have to pay it on a later date (september 9th)

My question is, if ignore them like a lot of people have told me to with me paying the actual debt off, I should not need to pay their fee when it was ebay that has booked them to their job not me?

Also if I dont pay the remaining £8(not a debt matter) could the money rise or is it illegal to rise the agency fee? Obviously it would be embarrassing for them to take me to court for such a small fee.

Should I not be worried about such a little amount of money and just ignore anything to do with them and say ebay should deal with it not me. I have noticed there are threads stating people are thousands of pounds in debt and I just need to owe £8

cheers, sorry for my rant just want to have a clear mind

Jacket

bump......

Stevie_Palimo

I would not worry over £8- just ignore them as you have said Ebay allowed the amount to be paid directly so could be worth while dropping an email to customer services asking for a confirmation of the account being cleared.


If Transcom then make contact again send the email over and tell them to do one.

harveybobbles

Next time thye get in touch just laugh down the phone at them and tell them to do one.

Jacket

Can anyone find me transcom email address please, I can't find it anywhere?

sourcrates

Jacket wrote: »

Can anyone find me transcom email address please, I can't find it anywhere?

Just ignore it, there's no need to deal with these people at all.
You will find eBay, or any debt collector working for them, do not record information about payments on your credit file.
They will go quiet very soon.