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Mortgage expiry fees

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Paid my mortgage with Santander for 25 years solid and when it comes to the last payment, guess what? a £225 administration fee for the privilege of paying off my mortgage. I'm told that they will write to the Land Registry to inform them they have no further interest in the property for free. Yipee!!... Except I've just been told I've got to pay £225 for administration. :mad:

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  • Southend1
    Southend1 Posts: 3,362 Forumite
    Ninth Anniversary 1,000 Posts Combo Breaker
    Paid my mortgage with Santander for 25 years solid and when it comes to the last payment, guess what? a £225 administration fee for the privilege of paying off my mortgage. I'm told that they will write to the Land Registry to inform them they have no further interest in the property for free. Yipee!!... Except I've just been told I've got to pay £225 for administration. :mad:

    I think this is pretty standard and should be detailed in the terms and conditions of your mortgage
  • Land_Registry
    Land_Registry Posts: 6,161 Organisation Representative
    Part of the Furniture 1,000 Posts Name Dropper
    As Southend1 states mortgage lenders will invariably have an admin fee cited in their T&Cs you need to pay them to redeem the mortgage. Similar I guess to the start up fee although in some cases of course that can be waived/reduced by them.

    As you already appreciate there is no Land Registry fee to pay for removing the charge from the register.
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  • dunstonh
    dunstonh Posts: 119,764 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Except I've just been told I've got to pay £225 for administration.

    Something isnt right if you are only being told that now. The regulator position is that you should pay the amount you agreed when you took the mortgage out or the last deal you bought (Whichever is later). The contract you agreed last would have stated the exit charges on it (both on the key features illustration (KFI) and the contract itself).

    Perhaps it is more a case that you didnt read it before or you forgot.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • Goldiegirl
    Goldiegirl Posts: 8,806 Forumite
    Part of the Furniture 1,000 Posts Rampant Recycler Hung up my suit!
    The lenders normally send out a list of their fees once a year, normally with the annual statement...... it's likely this fee is detailed on the leaflet.


    If you check the leaflet insert with your last statement, it should confirm this fee, as it would have done each year
    Early retired - 18th December 2014
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  • Let_Us_See
    Let_Us_See Posts: 1,319 Forumite
    Twenty five years ago KFIs and regulated mortgage contracts simply did not exist, and an offer of a mortgage was simply in a form of a letter with very little additional information. As the OP has been with the same lender for 25 years it may be possible to check the original documentation for fees exit/redemption fee. I can guarantee if shown, it will be no where near £225.
  • dunstonh
    dunstonh Posts: 119,764 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Let_Us_See wrote: »
    Twenty five years ago KFIs and regulated mortgage contracts simply did not exist, and an offer of a mortgage was simply in a form of a letter with very little additional information. As the OP has been with the same lender for 25 years it may be possible to check the original documentation for fees exit/redemption fee. I can guarantee if shown, it will be no where near £225.

    Whilst what you say is correct, that would only matter if he has not bought any deals with them in that 25 year period. So, new renewal of fixed rates, discounts etc but been on the original terms from the start.

    It is the later of the last deal bought or the original contract. So, I would only go digging out the old contract if there has been no deals bought after the original date.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • Let_Us_See
    Let_Us_See Posts: 1,319 Forumite
    Agreed. But if he had, then the fee should not have been unexpected or the amount surprising.
  • amnblog
    amnblog Posts: 12,730 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Santander used to charge this fee on application, when the FSA got snotty about them charging it they renamed the fee and moved it to the end of the process - nice.
    I am a Mortgage Broker

    You should note that this site doesn't check my status as a Mortgage Broker, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice.
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