HSBC introducing 'digital' SecureKey's

gt94sss2

ggw42 wrote: »

3/ Do I need network coverage on my phone/tablet for the Digital Secure Key to work?
That is OK in the UK but I am thinking about when travelling overseas? I can access the bank using a PC with an internet connection but will the secure key operate without mobile (read expensive) coverage?

The digital secure key works without an internet connection so you don't need network coverage/roaming to be able to use it

Archi_Bald

GingerBob wrote: »

Maybe I'm missing something here but, if it's okay to install a digit secure key on your mobile phone (i.e. a computer) and use it to access internet banking from that same device, why can't you install it on your PC (i.e. a computer) and use it there?

Compatible devices
Digital Secure Key is available on iPhone, Android TM and Blackberry digital devices running up to date software.

http://www.hsbc.co.uk/1/2/customer-support/online-banking-security/secure-key

Archi_Bald

gt94sss2 wrote: »

The digital secure key works without an internet connection so you don't need network coverage/roaming to be able to use it

Didn't know that. I only ever use it when I have an Internet connection [for my PC, and therefore for my phone], as the secure key would be no use without an internet connection.

GingerBob_3

Archi_Bald wrote: »

http://www.hsbc.co.uk/1/2/customer-support/online-banking-security/secure-key

I'm wondering why HSBC allows what is actually one factor authentication if you use a mobile phone to access internet banking, but not when you access it via your home PC, in which case a separate physical device is needed.


What is the difference here? What is it about a PC that means you shouldn't be able to, i.e. not allowed to, install some s/w on it to generate the key?

SailorSam

spenderdave wrote: »

whether you will have to login with the smartphone every time.

Where does that leave those of us that don't have a smartphone.
It takes me ages trying to use the old key, my eyesight is so bad.
I had a letter last week to say my local branch is to close down before Christmas, what with that and if they're going to make it harder to use the Internet. I think i need to switch.

takman

GingerBob wrote: »

I'm wondering why HSBC allows what is actually one factor authentication if you use a mobile phone to access internet banking, but not when you access it via your home PC, in which case a separate physical device is needed.


What is the difference here? What is it about a PC that means you shouldn't be able to, i.e. not allowed to, install some s/w on it to generate the key?

The app on the mobile phone can only be used to access online banking via that specific mobile phone. You can't use the app on any other phone, so this means someone has to physically have your phone to get onto online banking.
Online banking on your PC can be accessed from any PC in the world so it's less secure because they don't have to actually be on your specific computer to do it!.

PC's are also less secure than mobile phones and are much more likely to get viruses and software which could steal the information from your computer to access your account. Plus you always hear about people allowing them access to control their computer but I've never heard it happening to a mobile phone!.

But also practicality comes into it aswell. Imagine how inconvenient it would be that if you want to access your online banking on your laptop you had to startup and log in to your desktop computer to generate a security key!.

joe134

SailorSam wrote: »

Where does that leave those of us that don't have a smartphone.
It takes me ages trying to use the old key, my eyesight is so bad.
I had a letter last week to say my local branch is to close down before Christmas, what with that and if they're going to make it harder to use the Internet. I think i need to switch.

You only need the key to log in to do certain transactions, IE, move money etc.
I login daily ,on pc , without key, to check balance, etc.
It asks if you want to use the key or not.
Then just a security Question.
My local branch has also just closed.

colsten

joe134 wrote: »

You only need the key to log in to do certain transactions, IE, move money etc.

I can move money to existing payees without the secure key. It's only when I need to set up a new payee that I need it.

polymaff

So they're introducing a Digital SecureKey?

Call me unimaginative, but I've always interacted with my SecureKey digitally