Facebook log in problem.

nigelh66

Hi,


Have all of a sudden not being able to log in to Facebook.Cannot get past the page where it asks for a mobile phone number.Sent an email and they asked for official ID to prove my identity.Sent a copy of my Birth Certificate.Have heard nothing since.


Anybody else had this problem ?


If so did you find a way around it ?


Thankyou.

sax11

Created a new account was the way i got round it

then another, then another, then another

not bugged me since

nigelh66

Will wait a bit longer and if not resolved I will have to do the same,thanks for the advice

dc64

I'm having the same problem. I've tried loads of times to have the code sent to my mobile but it doesn't work. The hotmail or e-mail codes don't work either.:(:mad:

gholmes724

I think they are having enormous problems sending texts at the mo I've been locked out of my old account for several days despite requesting a code repeatedly, opened new account and they don't seem able to send text to confirm that either so it's only a matter of time until it happens again.

I'm certainly not sending them any documentation, they aren't that important, hardly ever win on Facebook.

nelie

I've just removed my number as it was showing publicly even when I asked them not to!

So no doubt I'll be locked out too!

dc64

Is anyone still having problems today? I still can't get the verification code sent to my mobile so still locked out of my account.

gholmes724

I've stopped trying with the old one I'll see if I can get one sent to the new one...

dc64

I know this sounds stupid but if my old account can't be reactivated what happens with all my "likes" have I lost them? Will I just have to take a chance on being notified of any wins through e-mail? Not that I'm having much luck lately:rotfl:

gholmes724

Sorry, there was a temporary error sending your confirmation text. Please try again in a little while or right now.

gholmes724

dc64 wrote: »

I know this sounds stupid but if my old account can't be reactivated what happens with all my "likes" have I lost them? Will I just have to take a chance on being notified of any wins through e-mail? Not that I'm having much luck lately:rotfl:

Pretty much as above.