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Electronic Transfer Fee
angelicas1986
Posts: 7 Forumite
Hi, so we have just received our completion statement for our remortgage 
but they have charged us an electronic fee transfer for sending the surplus money by cheque. When I've questioned them about this they've said it falls under electronic transfer, am I right in thinking it definitely doesn't?
but they have charged us an electronic fee transfer for sending the surplus money by cheque. When I've questioned them about this they've said it falls under electronic transfer, am I right in thinking it definitely doesn't? 0
Comments
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Yes you are - complete bollox !
BUT - there may well be a fee for sending the money to them (check your KFI)Hi, we’ve had to remove your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam0 -
Who is "they?" The solicitor handling the transaction?I am a mortgage broker. You should note that this site doesn't check my status as a Mortgage Adviser, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice. Please do not send PMs asking for one-to-one-advice, or representation.0
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<p>Apologies yes 'they' are the solicitors handling the transaction </p>0
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Presumably the lender charged a fee for sending the money to the solicitor and this is accounted for in the completion statement by its removal from the funds before they were sent to the solicitor?
If so and this is a solicitor's charge for a service not provided, make a written complaint to the solicitor, explaining what you have been charged and why it is inappropriate.
If it is not mentioned on your original fee quotation, attached a copy to your letter and refer to it in your complaint.I am a mortgage broker. You should note that this site doesn't check my status as a Mortgage Adviser, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice. Please do not send PMs asking for one-to-one-advice, or representation.0
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