Nationwide FlexDirect Overdraft rates?

superstottie

I recently applied for the Nationwide FlexDirect account after reading the MSE email recommending accounts if you have an overdraft, as I am currently a Barclays customer! I applied due to the fact that they offer 12 months fee free, then 50p per day after the 12 months on their website. Problem comes when I get the paperwork to sign through the post - on the pre-contract credit information it states that the overdraft fee is £1 per day, capped at £20 per month, and this is only waived for the first 3 months? I am really confused as to which is correct? Has anyone else had the same happen with the rate on the paperwork being different to what is stated on the internet? I don't want to sign up to the higher rate as this makes it more expensive than Barclays 75p per day! I can find no mention of the rates on my paperwork on the website at all, either on the main pages or the links to the T&C's - confused!!!

YorkshireBoy

Sounds like they've sent you some out of date bumph from 2012...

http://www.nationwide.co.uk/about/media-centre-and-specialist-areas/media-centre/press-releases/archive/2012/11/nationwide-launches-flexdirect

superstottie

Wonder how many people have had the same but not bothered to read it? I got 2 copies of the same wrong information, as I didn't send it back straight away as we are away on holiday, so they sent another. I contacted Nationwide an they have confirmed that it is 50p per day as on the website.