Poor quality fruit from Tesco's (again)

Hi, I have just complained to Tesco Customer services re Grapefruit I purchased on Saturday last.


"
A COMPLAINT





Hi, Purchased the Grapefruit at Tesco St Peters Worcester on Saturday last. The pink grapefruit part number: 03228340. As you can see from the pictures it is certainly not merchantable quality – there was only 4 teaspoon full of fruit available the rest was pith. This is the second time I have complained about poor quality fruit on sale at Tesco’s clearly nothing has been done about this. I do understand that Tesco are not directly to blame but your suppliers are!! and in effect the ‘power’ of Tesco could be unleashed to stop this happening.





I do hope Tesco will do something about this – THIS TIME."


How can I be sure they will take note this time.


Mike. (how do you include photos on this forum?)

Comments

  • Nada666
    Nada666 Posts: 5,004 Forumite
    Sounds to me like a good thing - non-standard and variableness is to be encouraged. Occasionally you are hit with a poor item - take it back and get your money back.
  • geordie_joe
    geordie_joe Posts: 9,112 Forumite
    1,000 Posts Combo Breaker

    Hi, Purchased the Grapefruit at Tesco St Peters Worcester on Saturday last. The pink grapefruit part number: 03228340. As you can see from the pictures it is certainly not merchantable quality – there was only 4 teaspoon full of fruit available the rest was pith. This is the second time I have complained about poor quality fruit on sale at Tesco’s clearly nothing has been done about this. I do understand that Tesco are not directly to blame but your suppliers are!! and in effect the ‘power’ of Tesco could be unleashed to stop this happening.

    What do you want Tesco to do, insist the supplier cuts each fruit in half to check the contents, or inst the supplier has a word with the trees and command them to grow better fruit?

    I think some people really over estimate the power of Tesco.
  • Is it April 1st ?
  • Smidster
    Smidster Posts: 519 Forumite
    Part of the Furniture Combo Breaker
    Personally I would argue getting good quality Fruit & Veg from Tesco (or any other Supermarket) is more noteworthy.
  • daveybea
    daveybea Posts: 372 Forumite
    its like morrisons..i dont rate their fruit at all...rather go to lidl! half the price and twice the quality!
    :rotfl::rotfl::T:T
    im tray not davey...pinched my hubbys account!!!
    :think:
    I must stop buying smellies..well until i spot a bargain!
    never turn a bargain /freebie down you just never know when you need it :D
  • Westin
    Westin Posts: 6,260 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    I'm sure that your letter of complaint raised the spirits and gave a smile to those in the Tesco customer services department at head office.

    In fairness to Tesco they have a no quibble returns policy so providing you haven't boycotted them, if you do buy another pithy grapefruit you can take it back for a full refund or replacement.
  • More4me
    More4me Posts: 258 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    I stopped shopping from Tesco over four years ago, mainly because their fruit & veg were of very poor quality.
    More
  • PLRFD
    PLRFD Posts: 1,181 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Poor quality fruit and veg from most of the supermarkets seems a recurring theme these days.
  • [Deleted User]
    [Deleted User] Posts: 17,413 Forumite
    10,000 Posts I've been Money Tipped!
    I try to use my local greengrocer who may be slightly more expensive but at least there is little waste He also does some good reductions on a Monday morning for odd shaped carrots etc ,great in soups :):) He will also cut large cabbages in half and cling film them As I live alone a large cabbage last too lang whereas a half a one is just right for me.
    Lots of pensioners appreciate this service as it helps to streeetch our ' huge state ' pensions a bit :):):):)
  • VfM4meplse
    VfM4meplse Posts: 34,269 Forumite
    10,000 Posts Combo Breaker I've been Money Tipped!
    More4me wrote: »
    I stopped shopping from Tesco over four years ago, mainly because their fruit & veg were of very poor quality.
    And I stopped a few years ago because the staff are just so rude to absolutely everyone that walks through the door. The arrogance of Tesco staff in their quest for world domination was pitiful.

    Can't wait to see the snap of the pithy grapefruit btw. Is it half as pithy as your wit, OP ;)
    Value-for-money-for-me-puhleeze!

    "No man is worth, crawling on the earth"- adapted from Bob Crewe and Bob Gaudio

    Hope is not a strategy :D...A child is for life, not just 18 years....Don't get me started on the NHS, because you won't win...I love chaz-ing!
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